Service Delivery,Customer Service,Operations
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Dear Hiring Manager,
I am writing to express my interest in the available position in your company. As a highly experienced professional with a demonstrated history of working in the service delivery, operations, customer service, and sales, I am confident in my ability to make a valuable contribution to your organization.
My background includes working as a Service Delivery Officer at Mjunction Services Ltd., where I managed post-sales operations, team handling, financial data reconciliation, and SOP creation. I also have experience as a Manager of Franchise Operations and Care at Sastasundar.com Pvt. Ltd., where I led the daily operations of the company's branches and franchisees, managed accounts, and provided training and development for franchises.
My previous roles have allowed me to develop excellent communication and problem-solving skills, as well as the ability to analyze data and present reports. I have also honed my skills in advanced Excel and SAP transaction entry, which I believe will be valuable in this position.
In addition, I have a proven track record of achieving results and have received numerous accolades from my previous employers, including appreciation from management for long service, performance, and promotion.
I am excited about the opportunity to bring my skills and experience to your organization and contribute to its growth and success. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to your company further.
Sincerely,
Service Delivery, Analyze and Solve Moderately Complex Problems
Create New Solutions, Customer Service, Adapt Existing Methods and Procedures, Client Interaction
Sales & After Sales Service, Team Goals, Monthly Conversations,
Performance Evaluation, Career Development Discussions
Direct Supervisor, Team Leads, Coaching and Feedback, Monitor Team Performance
Peer Interaction, Client Interaction
Determining Methods and Procedures,
Advance Excel, SAP HANA entry.
Graduate,commerce,advance excel
