Mr Complicated
CUSTOMER SERVICE EXECUTIVE & RAMP SUPERVISOR
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About
Seeking a good position in a quality organization, where my knowledge can be shared and enriched in the progress of the organization. Willing to learn and work towards innovation.
Experience
CUSTOMER SERVICE EXECUTIVE & RAMP SUPERVISOR - STAR AIR AIRLINES, JHARSUGUDA - Jharsuguda
(2025-09)
- Management of ground operations and passenger handling.
- Achievement in customer satisfaction through effective service.
- Ramp Lead – coordinating ramp activities and ground staff.
- Ensuring safety protocols and compliance with aviation standards.
FRONT DESK EXECUTIVE - SANJIVANI FAMILY HOSPITAL, JHARSUGUDA - Jharsuguda
(2018 - 2021)
(3 Years)
- Data entry in front desk and maintaining records.
- Counter management and patient coordination.
BRANCH RELATIONSHIP EXECUTIVE – SBI CREDIT CARDS - STATE BANK OF INDIA, JHARSUGUDA - Jharsuguda
(2024-06 - 2024-11)
(6 Months)
- Handled sales and service of SBI Credit Cards.
- Explained credit card features, benefits, and offers to customers.
- Assisted in credit card applications, documentation, and approvals.
- Achieved monthly sales targets and driven card activations.
- Provided excellent customer service and resolved card-related queries.
Education
Master of Science - Mathematics - Dr. C.V. Raman University, Bilaspur (2023)
Bachelor of Science - Mathematics - Laxmi Narayan College, Jharsuguda Sambalpur University (2020)
+2 Science - Salegram Sakunya College, Talpatia (2017)
HSC - Talpatia Govt. High School, Talpatia (2014)
