Mukesh Varma

Finance Operations leader with 20+ years of experience across Order-to-Cash (O2C), receivables operations, and Shared Services / GBS finance delivery for global, multi-geography organizations (US, EMEA, APAC), including 12+ years leading and developing teams of supervisors and analysts. Proven track record owning end-to-end OTC delivery — credit management, billing, collections, cash application, and deductions/dispute management — with measurable impact on DSO, overdue AR, and cash flow (including a $108M annual cash flow/DSO improvement). Strong business partner to Sales, Finance, Supply Chain, and IT, translating commercial and finance objectives into SLAs, KPIs, and scalable operating models.

Experienced in owning SOX control design, documentation, execution, and audit remediation, leading global process transitions, and driving automation, ERP optimization, and digital enablement across O2C and P2P workflows (IND AS, IFRS 15, US GAAP, SOX). Strong platform exposure across SAP (HANA), Oracle, and Salesforce, with certification in Generative AI for Accounting Productivity, applied toward building more intelligent, automation-led OTC operating models.

Manager – Finance Operations & Control at DXC Technology (EIT Services India Pvt. Ltd.) (2017-03 – Present)

• End-to-End OTC Ownership & Business Partnering: Own operational delivery across billing, AR, intercompany, and Capex workflows, partnering with IT, Sales, Supply Chain, and Process Excellence teams to translate finance and business objectives into SLAs, performance targets, and scalable process transformation.
• Team Leadership & People Development: Lead and mentor a shared services / GBS team, having onboarded and trained 35 offshore team members within 12 weeks (100% knowledge retention); set KPIs and SLAs, coach performance, and build a culture of accountability and service excellence across the finance operations delivery model.
• SOX Controls & Audit Ownership: Own design, documentation, execution, and monitoring of SOX key controls across O2C and P2P; drive timely remediation of control gaps and lead audit findings and walkthroughs, maintaining an audit-ready control environment.
• Revenue Integrity & Working Capital Protection: Own complex accrual calculations and unbilled/unearned revenue analysis under ASC606, IFRS 15 and IND AS to protect working capital, prevent revenue leakage, and support month-end, quarter-end, and year-end AR integrity and reconciliations.
• Performance Reporting to Leadership: Prepare and present spend, cost, and revenue variance commentary and analytics to executive leadership, surfacing root-cause insights and pricing/cost-saving opportunities across country and regional books.

Supervisor – Accounts & Finance (O2C/P2P Operations) at First Data India Pvt. Ltd. (2014-07 – 2017-03)

• Collections, Billing & AR Leadership: Led a 25-member team across end-to-end Accounts Receivable operations — collections, billing, credit, and disbursements — driving strict SLA and contractual compliance and setting the foundation for consistent service delivery.
• DSO, Ageing & Credit Policy Management: Monitored AR/AP ageing schedules and core working capital metrics, driving credit period optimization, overdue AR reduction, and credit policy compliance across the receivables book.
• Process Transformation: Re-engineered O2C accounting workflows, reducing month-end close time by 25% while improving billing accuracy and invoicing, accrual, and regulatory reporting quality.
• Compliance & Governance: Audited monthly sales orders against corporate credit and statutory remittance compliance parameters and managed headcount costing across business units, supporting hiring, onboarding, and performance evaluation for the team.

Asst. Manager – Accounts & Finance (Revenue) at FIS Payment Solutions & Services India Pvt. Ltd. (2011-05 – 2014-06)

• Financial Reporting & Ledger Management: Maintained core books of accounts in SAP and Oracle 11i, supporting finalization under IND AS and US GAAP.
• Tax Compliance & Audit Management: Managed internal/statutory audits and SOX compliance; handled direct/indirect tax matters including TDS and Service Tax filings and departmental assessments.
• Executive Reporting: Prepared regional MIS and 'Finance Flash Call' analytical reports for Southeast Asia, presenting insights directly to the Regional Finance Director.

Asst. Manager – FP&A at Mahindra & Mahindra Ltd. (2008-04 – 2011-05)

• Accounting Frameworks: Maintained accurate financial data entries and record uploads across Tally 9 and SAP systems.
• Employee Reimbursements: Managed verification, tracking, and processing of corporate employee travel and transport expense reimbursements.
• Statutory Tax Filings: Completed quarterly E-TDS returns, generated TDS certificates, and prepared service tax documentation.

Accounts Executive (West Region) at PVR Ltd. (2006-06 – 2008-04)

Managed cash/bank books in Oracle, handled Bank Reconciliation Statements (BRS), and maintained regional entertainment tax, VAT, and TDS compliance workflows.

Accounts Executive at BAG Films Ltd. (2004-09 – 2006-06)

Administered cash books in Tally, executed bill discounting transactions, managed stock/inventory logs, and compiled data for Cenvat tax credit claims.

MBA in Finance – Sikkim Manipal University (2010)