Rupali Karanjekar

Senior Finance Professional with 12+ years of experience specializing in Accounts Receivable, billing operations, and collections management. Proven track record in reducing outstanding receivables,

improving cash flow, and ensuring accurate invoicing using SAP and Salesforce. Skilled in reconciliation, aging analysis, and dispute resolution across PAN India and international clients. Adept at driving process improvements and maintaining strong client relationships.

Senior Executive – Account Receivable at Lodha Group (2023-10 – Present)

• Managed end-to-end Accounts Receivable cycle, including invoicing, collections, and reconciliation
• Prepared and issued accurate invoices as per agreed rates and shared with customers via email
• Performed regular follow-ups with customers to ensure timely collection of outstanding dues
• Sent payment reminders and coordinated with clients to resolve delays in payments
• Identified and resolved billing discrepancies, income processing issues, and payment delays
• Processed adjustments, credit notes, and write-offs as per management approvals
• Maintained billing trackers and monitored overdue accounts to improve collection efficiency
• Generated weekly MIS reports highlighting collections vs. outstanding balances
• Conducted invoice reconciliation and ensured accurate posting of transactions in SAP ERP
• Maintained accurate AR aging reports and shared insights with management

Senior Executive – Finance (Billing) at BVC Logistics Pvt. Ltd. (2018-02 – 2023-10)

• Managed PAN India billing operations including Annual Contract Rate (ACR) customers across multiple locations
• Handled 1500+ customer accounts, ensuring accurate and timely invoicing
• Generated and shared ACR reports monthly (or as required) with customers
• Prepared and issued customer invoices as per approved commercial rates from the sales team
• Ensured timely dispatch of invoices and maintained proper billing documentation
• Coordinated with Sales, Operations, and branch teams for smooth and error-free billing processes
• Communicated with clients to resolve billing discrepancies and queries efficiently
• Maintained and updated MIS reports for billing, collections, and performance tracking
• Managed Accounts Receivable records, ensuring proper tracking of outstanding balances
• Executed Freight Billing (HAWB) for import & export shipments as per agreed rates
• Processed Duty Billing for export shipments using vendor portals and operations data
• Generated daily freight invoices after validating rates and shipment details
• Ensured invoice accuracy and validation before dispatch to customers via email
• Worked with Salesforce Billing for billing operations and tracking
• Performed account reconciliation to ensure accuracy of invoices and payments
• Processed Credit Notes (CN) as per discrepancies and approvals
• Handled customer disputes and coordinated with internal teams for quick resolution
• Ensured 100% timely invoice dispatch and improved collection cycle

Senior Executive – Customer Service & Operations at Mahindra Logistics Ltd. (2016-03 – 2018-01)

• Analyzed daily, weekly, and monthly customer requirements and coordinated with logistics and transport teams to meet delivery schedules
• Collaborated with cross-functional teams to ensure smooth workflow and operational efficiency
• Communicated and escalated operational issues with process consultants via email and conference calls to ensure seamless logistics operations
• Prepared and maintained MIS reports including supplier-wise monthly billing, vehicle tracking, performance reports, and GPS tracking data
• Conducted daily follow-ups with transporters to ensure timely delivery of in-transit shipments
• Monitored GPS tracking systems to manage and control real-time logistics operations
• Evaluated and tracked transporter performance metrics to improve efficiency and service quality
• Updated daily operational status in internal systems for accurate tracking and reporting
• Prepared daily pending delivery reports for in-transit vehicles and shared updates with stakeholders
• Coordinated with vendors to confirm vehicle availability as per customer requirements
• Verified transporter bills and forwarded validated invoices to the commercial team for processing
• Managed customer queries and escalations, ensuring timely resolution through coordination with plants and business associates

CFS Processing Agent at FedEx TSCS Pvt. Ltd. (2012-02 – 2016-03)

• Performed routine activities to support timely and accurate processing of Customer Financial Services transactions
• Managed Octroi billing, ensuring compliance with applicable regulations and accuracy in charges
• Executed daily billing activities for customer accounts and ensured timely dispatch of hard-copy invoices via courier
• Maintained proper documentation by scanning and archiving shipment-related records for future reference
• Coordinated with Sales and Operations teams to resolve customer queries and billing discrepancies
• Monitored and processed unbilled data, ensuring timely invoicing and minimizing revenue leakage

Post Graduate Diploma in Logistics & Materials Management – University of Mumbai (2015)

Bachelor of Management Studies in BMS – Bhavan's College, Mumbai University (2012)

HSC in Commerce – Mumbai Board (2008)

SSC – Mumbai Board (2006)