Mumtaz Sarguru
Senior Accounts Receivable Executive.
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About
Have an overall experience of 10 years as a customer service advisor with Forbes India Magazine(TV18 Broadcast Ltd). As an AR Caller with an experience of 3 years currently working with Medusind Solutions.
Experience
Initiate outbound calls to insurance companies to check the status of pending or unpaid claims.
Identify reasons for denied or rejected claims and take corrective action.
Record all call details and responses in the client’s revenue cycle management platform.
Coordinate with medical coding and billing teams to fix errors.
Ensure all procedures align with the Health Insurance Portability and Accountability Act (HIPAA) and data confidentiality requirements.
Education
Passed S.Y.B.Com
