Manager In Customer Service & Sales Expert.
Send a job offer directly to this candidate
Results-driven professional with 10+ years in hospitality, photography, and customer service. Led teams of 15+ staff, consistently achieving revenue growth of 20% year-over-year. Skilled in guest engagement, operational efficiency, and creative service delivery, seeking to leverage expertise in Aviation, Hospitality, and Travel industries.
Over 10 years of diverse experience in hospitality, customer service, and photography, with a proven track record of leading teams, enhancing guest satisfaction, and driving revenue growth. Directed a team of professional photographers, elevating guest experiences through premium photography services. Designed and executed strategies that increased departmental revenue and improved service quality.
Resolved complex customer and staff issues while maintaining 5-star service standards. Monitored tour quality and implemented service improvements based on guest feedback. Coordinated safe and timely dispatch of tours, ensuring seamless guest experiences.
Planned and sold shore excursions, boosting guest satisfaction and revenue. Gained hands-on expertise in guest engagement, product consulting, and creative service delivery.
Diploma in Aviation, Hospitality & Travel Management, Customer Service & Hospitality Skills, Diploma in Professional Bartending, Creative & Technical Expertise, Diploma in Fashion Photography.
