Technical Support
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Enthusiastic and detail-oriented CS Engineer with a solid foundation in
Embedded systems gained through hands-on experience in projects. Adept at troubleshooting and resolving technical issues with a focus on customer satisfaction. Possesses a strong understanding of Hardware, Software,
Networking and is eager to contribute technical expertise to provide outstanding support.
Over the past 15 months, I have garnered extensive experience in diagnosing and troubleshooting technical issues across hardware, software, and networking domains. My responsibilities have encompassed installing, configuring, testing, and maintaining operating systems, application software, and system management tools. I adeptly provide technical support through various channels including email, teams, and remote access, ensuring prompt resolution of issues.
With a strong focus on server support, I excel in both hardware and software troubleshooting, ensuring seamless server functionality.
I hold a Bachelor's degree in Computer Science Engineering, which I successfully completed in 2022 with a remarkable CGPA of 9.4 from VTU (Visvesvaraya Technological University). I honed my analytical, problem-solving, and critical thinking skills, preparing me to excel in the dynamic field of technology. My academic achievements reflect my dedication to excellence and my commitment to continuous learning and growth in the ever-evolving field of computer science.
