Operations Expert- Retail | Wholesale | E-Commerce
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Seasoned professional with over three decades of diverse experience in Retail, Wholesale, and E-Commerce sectors. Expertise spans operations, project management, business development, and market expansion. Demonstrated track record of successfully managing and turning around large-scale businesses.
Known for strong leadership, collaborative approach with stakeholders and channel partners. Eagerly seeking to leverage extensive experience to contribute to highly motivated teams and advance organizational goals.
Over the past three decades, I have gained valuable experience in managing stores, optimizing inventory, overseeing expansion initiatives, and driving sales through strategic approaches. With my extensive background in both online and offline retail, coupled with my passion for creating exceptional customer experience, I am confident that I am the perfect fit for this role of operations expert.
In my current role as an Operations Director at DealShare Company, I successfully expanded our business footprint across four different regions, overseeing 20-plus warehouses and servicing 25,000 orders per day. Our logistics network, comprising 200-plus vendors and a 600-strong workforce, achieved a remarkable 95% delivery rate. Notably, I consistently delivered month-on-month sales growth of 15% while reducing costs by 12%, resulting in a 20% increase in our customer base each month.
