Relocated to India - India
(2026-04)
Retail Operations Supervisor - Eversheds Sutherland (via BaxterStorey) - London, United Kingdom
(2025-09 - 2026-03)
- Drove 12% uplift in monthly revenue by designing and executing targeted promotional campaigns including loyalty schemes and bundled retail offers.
- Led retail transformation of a 50+ SKU premium indie brand range; built SKU-level margin models and optimised shelf pricing, delivering a 30% gross margin baseline.
- Engineered product-mix strategy by introducing high-margin beverage categories (30–37% margins); conducted price elasticity analysis to lift category average margin by 17.6 percentage points without impacting sales volume.
- Managed procurement and contract compliance with wholesale distributors (Bidfood, DDC Foods), overseeing cost variations, case allocations, and VAT-adjusted pricing.
- Developed and managed brand partnerships with speciality suppliers including Extract Coffee, coordinating in-unit popups, product sampling days, and coffee takeovers to drive footfall and commercial performance.
- Managed and developed a 5-person operational team; led staff inductions, coordinated return-to-work processes, and executed performance review cycles.
- Delivered weekly operational KPI reports across transaction volumes, sales trends, and stock turnover using POS and data analysis tools, enabling data-driven management decisions.
Operations & Events Supervisor - Warner Bros. Discovery (via Bartlett Mitchell) - London, United Kingdom
(2023-03 - 2025-08)
- Led, coached, and performance-managed a team of 5 across retail, hospitality, and events functions.
- Reduced operational waste by 15% by auditing procurement cycles and implementing inventory controls across site-wide catering and beverage functions.
- Directed end-to-end event logistics and vendor coordination for high-profile corporate screenings and executive C-suite meetings at Warner Bros. Discovery HQ.
- Oversaw daily catering and hospitality operations, maintaining 100% compliance with food safety, health, and allergen regulations.
- Built a proprietary digital spend-tracking tool, consolidating real-time visibility across budgets, vendor spend, and purchasing — eliminating manual reporting lag.
- Managed client and stakeholder communications including inquiries, quotations, and escalation resolution to strengthen relationships.
Sales & Marketing Intern - Weyu Coliving - Indore, India
(2020-08 - 2021-05)
- Increased lead conversion by 16% through competitor analysis and targeted campaign repositioning.
- Grew digital engagement by 25% by restructuring content calendars and social media workflow.
