Narottam Kumar

Quality Engineering Leader with 15+ years of experience driving QA transformation, automation excellence, and enterprise testing strategies across global BFSI and Healthcare organizations. Currently serving as Manager and QA Lead at EY, leading enterprise QA delivery, release governance and digital quality transformation initiatives. Expertise in building scalable automation frameworks using Selenium, Java, TestNG, RestAssured, CI/CD, and cloud-enabled testing solutions to enhance quality, speed, and release reliability.

Strong experience in AI-enabled Quality Engineering leveraging Agentic AI, MCP, RAG Pipelines and GenAI-powered testing solutions for intelligent automation and accelerated test execution. Proven leadership in managing cross-functional QA teams, stakeholder engagement, Agile delivery, and risk-based quality governance across complex enterprise programs. Deep domain expertise in BFSI and Healthcare, including Investment Banking, Trade Lifecycle, MiFID reporting, API/Microservices validation, and HIPAA-compliant testing.

Successfully led a 10-member hybrid (onsite/offshore) team, ensuring seamless coordination with Product Owners, Business Analysts, Developers, and Program Managers, while owning QA governance for business-critical applications to ensure end-to-end quality and release integrity. Spearheaded adoption of GenAI and Agentic AI solutions to transform quality engineering through intelligent test design, automated test data provisioning, and accelerated automation delivery, driving enhanced productivity, test coverage, and faster release cycles. Active and strategic contributor to the Quality Engineering Center of Excellence (CoE), driving knowledge-sharing initiatives, promoting automation and AI-first testing practices, and enabling continuous quality transformation across programs and teams.

Successfully delivered multiple business-critical projects within timelines while maintaining high quality standards and ensuring alignment with business objectives.

Led and managed cross-functional QA teams of 12+ members, overseeing test strategy, execution planning, resource allocation, mentoring, and performance management.

Designed and implemented scalable test automation frameworks for API and UI applications using Selenium, RestAssured, Cucumber, and Postman, improving test efficiency and coverage.

Architected and governed end-to-end Quality Assurance processes across Agile development environments, ensuring quality throughout the Software Development Life Cycle (SDLC).

Established quality engineering standards, automation best practices, test governance frameworks, and release readiness criteria across multiple programs.

Provided technical leadership in API testing and automation, including REST API validation, schema validation, contract testing, and integration testing.

Implemented Behavior-Driven Development (BDD) practices using Cucumber to enhance collaboration between business and technical teams.

Led defect management initiatives, including defect triage, root cause analysis (RCA), defect prevention, and continuous process improvement activities.

Successfully drove automation transformation initiatives, increasing automation adoption and improving overall testing effectiveness.

Performed and supervised Functional Testing, Integration Testing, System Testing, Regression Testing, Smoke Testing, User Acceptance Testing (UAT), Cross-Browser Testing, and End-to-End Testing.

Applied extensive domain expertise across Healthcare, Investment Banking, BFSI, and Defined Contribution platforms to deliver high-quality business solutions.

Defined and executed quality strategies for enterprise applications and digital transformation programs.

Utilized MongoDB and Mainframe (JCL) technologies for backend validation, data verification, and testing activities.

Managed API lifecycle testing and automation using Postman and RestAssured, ensuring service reliability and data integrity.

Leveraged Docker-based environments to support scalable, consistent, and efficient test execution processes.

Applied Prompt Engineering and AI-assisted testing approaches to improve test design, defect analysis, and team productivity.

Worked extensively within Agile, Scrum, and DevOps environments, supporting Continuous Integration and Continuous Testing practices.

Utilized Jira and other ALM tools for sprint planning, test management, defect tracking, reporting, and stakeholder communication.

Performed troubleshooting, log analysis, deployment validation, and test execution activities in Unix/Linux environments.

Collaborated effectively with business stakeholders, product owners, development teams, and clients to align quality objectives with organizational goals.

Prepared and reviewed Test Strategies, Test Plans, Test Cases, Traceability Matrices, Quality Metrics, and Executive Status Reports.

Ensured compliance with organizational quality standards, regulatory requirements, and industry best practices.

Demonstrated strong stakeholder management, client communication, risk assessment, and leadership skills while presenting quality metrics and release recommendations to senior management.

15 Yrs

(2022- till date) Ernst & Young

2011-2022) Wipro

B. Tech (Computer Science) from Biju Pattnaik University and Technology