Neeha Ansari

Seasoned professional with 14 years of experience in Finance and Accounting (Accounts Payable and Travel and expense) domain for clients from various sectors. SAP Concur transition and implementation, UAT, Travel and Expense Domain, Concur administrative responsibilities for global locations until Go-live. Experienced in handling SAP Concur tool for regular business and audits, also having technical expertise to support changes in application as per Policy/business updates.

Post-transition activities in Process design and process re-engineering with creation of process documents and Policy with regional exceptions. Extensive experience of working in a multicultural international environment (UK, US, EMEA, APAC, India). Expertise is in streamlining new transiting process, people management, training and effective communication skills.

Ability to work under pressure and achieve the target successfully on time.

Accounts Payable Transformation Lead - ZIFF DAVIS

(2026-01 - 2026-05)

• Developed and execute a comprehensive strategy to transform the end-to-end AP function
• Analysed current manual workflows, identify bottlenecks, and propose shared innovative solutions to streamline processes
• Lead initiatives to further automate payment processing
• Manage the implementations of selected credit card and expense automation software
• Identify ongoing additional uses gained by Navan programs and software
• Create a clear communication plan to manage the change process with the AP team and other stakeholders
• Develop and deliver training materials to ensure team members are proficient in new systems and processes
• Fostered a culture of continuous improvement and data-driven decision-making within the AP department
• Reviewed and updated AP policies and procedures to align with new, automated workflows
• Ensure compliance regulation have been properly enforced and monitored regularly as per business requirements and changes
• Enhanced internal controls and ensure compliance with all regulatory requirements
• Managing teams' regular performance and progress plans with regular meets and feedbacks

Travel and Expense Manager - CROWDSTRIKE

(2024-05 - 2026-01)

Handling Travel and Expense activities globally for Crowdstrike with 11 team members

• Conduct Cycle review and corporate card T&E observation calls with Finance head
• Ensure Process Documentations are available for all activities and Policies, Regular update ad approvals to be taken on process documents
• Weekly meeting with team and 1:1 scheduled with team members and Manager
• Taking care of all the daily and Monthly activities handled in process
• Ensure timelines are been followed for all processes, SLAs are defined for each activity
• Applications used: Expensify, NetSuite, Navan, Service Now and Coupa
• Handling Helpdesk team for Accounts Payable: Ensure Service Now tickets are been handled per process updates
• Monthly reconciliation activities are followed for BOA and Amex
• Issue and handling of corporate card/ Virtual card activities
• Termination employee process for Crowdstrike employees
• Perform Quality check for all team members weekly
• Monthly KPIs are been performed for team member's individual performance
• Review and Approve Blackline files
• Review and approve Journal entries in NetSuite

Associate Manager - JOHNDEERE

(2023-05 - 2024-04)

• Conducting regular reviews of daily workflows and monthly performance to ensure ongoing optimization
• Maintaining proactive communication and managing stakeholders for seamless collaboration
• Establishing and nurturing connections with cross-functional teams to drive process improvements
• Streamlining operations through continuous process improvements, eliminating non-value-added activities
• Successfully managed the transition of T&E processes in to SAP Concur across EMEA locations for the client
• SAP Concur administrator activities for integrations, Account handling, profile management, updates in system notifications per process/location regulations and policy updates
• Generated comprehensive Standard Operating Procedures (SOPs) at a detailed key-stroke level for all locations during the transition phase
• Collaborated with the Technology Team to prepare a customized technology solution tailored to the client's business needs
• Actively participated in SAP Concur User Acceptance Tests (UATs) and system testing throughout the implementation phase and soft launch testing
• Monitoring monthly accruals for all locations

Process Specialist - XPO LOGISTICS

(2023-02 - 2029-07)

Concur Travel and Expense specialist, Citi Program administrator

• Handling end to end activities for Corporate Citi bank cards
• Working as pre-pay auditor for Travel and Expense in SAP Concur
• Daily handling of Concur integration alert files, also corporate card integration failure activities and correct mapping
• Profile set-up checks and verification of employee details before first submissions in Concur
• Handling compliance queries, Concur expense reporting and data presentation, Mobile access management, Employee profile handling with banking updates and expense submission
• First POC for employee queries on Concur system handling and expense submissions per policy
• Activation and Deactivation of employee profiles during leave and termination data handling in Concur
• SOP creation and updating for all T&E processes
• Introduced Domestic and International Reimbursement process for Pune locations
• Process decks and Monthly review client calls
• Handling customer queries via calls and emails
• Past due chaser for aged Credit card transactions
• Duplicate and error data logs
• Handling corporate cards like Travel/P-Card/Declining cards
• New cards, Change in credit limits and cards activations and deactivation with Citi
• Handling technical and expense handling queries for Concur application
• Additional working as Concur administrator for profile updates and additional requests
• Also work with teams like AP, vendor master, People Services for process
• Working with oversight application for Pre and Post audit reviews monthly, also handling emails for recovery on additional spends and query for expenses in question before settling
• Created back-ups for complete activities to be handled in case of any team members absence to highly avoid loss in work
• Working on additional projects for AR billing, Delinquency data for corporate credit card maintenance
• Vendor Set-up – Vendor Set-up form with employees and request for banking information for account set-up in Oracle, also verify the details before sharing to VM team for set-up in Oracle
• Claim Filing – Create claim number per location series and share claim reimbursement form for completion with expense details, different series to be followed for Relocation claims
• Manual Tracker – Claim records are being maintained in Manual trackers for all the Business location and claims settled till date with complete bifurcation of expense types incurred for business analysis and monthly trend review process
• Claim processing in Oracle – Claim once filled with supporting details and required approvals are being obtained from T&E Audit, Managers and DOA (Site Head) the claims are processed by us Oracle system using the accounting and expense details provided in Claim reimbursement form
• Payments - Claims processed in Oracle are being settled manually in payment batch runs twice a month (6th and 16th working days). Payments for claims are not settled in payroll cycle by HR team, these are manually settled to employees account has been provided in accounting details shared in Vendor set-up
• Creation and updating SOP and Policy for India Reimbursement process
• Maintain process tracker with all status updates on claim
• Create and revise claim forms and email communications per changes in business and process from time to time
• Manual tracker for Vendor set-up records
• Monthly claim reports for data analysis
• New process introduced for Relocation process
• Concur Implementation, UAT and Go-live for India
• Corporate Card for business expenses in India
• Setting up Supplier Enablement process for India
• Dashboards to be published for all T&E and SE process for business view
• Founder member of Women's Committee for India

T&E Analyst - BARCLAYS

(2018-04 - 2019-07)

Analyst in Travel and Expense, UAT for SAP Concur (Quess Corp)

• Handling of Travel and Expense as a Post-Pay & Pre-Pay Auditor
• Working on reports- Daily Work allocation and consolidation of data
• Regular chaser handling for Hard copy confirmation for India
• Never had a record for late payment charges been caused to claimant due to delay in approvals
• Handled daily queries and calls for Expense Services
• Created back-ups for complete activities to be handled in case of any team members absence to highly avoid loss in work
• Team members have been trained for multiple work handling with high priority in accuracy
• Monthly deadlines for locations have been taken care
• Active participation in team queries and suggestions for additional improvement in work for qualitative production