Nel Bin

Dedicated professional with hands-on experience in customer service, retail operations, warehouse management, inventory control, and logistics coordination. Skilled in assisting customers, managing stock, receiving and inspecting goods, and ensuring smooth day-to-day store and warehouse operations. Experienced in team coordination, accurate documentation, and supporting sales and service targets.

Holds a B.Com in Logistics with additional training in Foreign Accounting, backed by strong communication, problem-solving, and organizational skills. Seeking a suitable opportunity to contribute to operational efficiency within a dynamic organization.

Customer Service Associate (CSA) at Reliance Retail (2025 – Present)

• Assisted customers with product selection and provided information to support purchase decisions.
• Delivered professional and courteous customer service, ensuring high customer satisfaction.
• Consistently worked towards achieving individual and store-level sales targets.
• Maintained product displays and ensured availability and visibility of merchandise.
• Supported inventory management, stock counts, and daily store operations.
• Assisted with stock arrangement, replenishment, and proper storage of products.
• Worked collaboratively with team members to achieve sales and customer service targets.

Warehouse Worker → Warehouse Supervisor at Trents Limited (2019-06 – 2025-11)

• Started as a Warehouse Worker and was later promoted to Warehouse Supervisor based on performance.
• Supervised warehouse staff and coordinated day-to-day warehouse activities to ensure smooth operations.
• Monitored the receiving, storage, movement, and dispatch of merchandise.
• Maintained appropriate inventory levels and supported accurate stock management.
• Coordinated with store and warehouse teams to ensure smooth product availability.

Marketing Intern at Sulfex Mattress

• Monitored and reported the performance of various marketing activities.
• Assisted in tracking marketing performance using tools such as Google Analytics.
• Supported the marketing team with day-to-day administrative activities.
• Assisted with scheduling meetings and organizing files and documents.

Bachelor of Commerce (B.Com) in Logistics – Koshys Group of Institutions (2021 – 2024)