System Engineer at Tata Consultancy Service (2011-09 – 2014-02)
- Designed, developed, and deployed enterprise-level applications using Java, Oracle (ODBC), PL/SQL, and BMC Remedy, improving system stability and reducing turnaround time for issue resolution.
- Streamlined telecom-related MIS reporting processes, enabling faster generation of critical business reports for senior management.
- Collaborated with cross-functional teams to identify technical gaps and deliver software enhancements aligned with business needs.
- Participated in full software development lifecycle (SDLC) including requirements gathering, coding, testing, deployment, and maintenance.
Sales Assistant at Shah Alloys (2014-01 – 2016-12)
- Assisted in the execution of end-to-end sales cycle operations including lead follow-up, order processing, and customer service.
- Built and maintained relationships with clients, resulting in repeat business and improved customer satisfaction levels.
- Prepared sales reports and supported the senior sales team in achieving monthly and quarterly targets.
Business Analyst at Dotsquares Ltd (2016-09 – 2017-04)
- Gathered and analyzed business requirements through client interactions, ensuring alignment with project scope and objectives.
- Created detailed Business Requirement Documents (BRDs) and wireframes to support the development team in building accurate solutions.
- Coordinated between technical teams and clients to resolve queries, manage expectations, and ensure timely delivery of projects
Business Analyst at B B Professional Marketing (2017-10 – 2018-01)
- Collaborated with stakeholders to identify business process improvements and translate requirements into functional specifications.
- Conducted feasibility studies and presented solution recommendations that supported operational efficiency.
Business Associate at Paladin Organization (2018-01 – 2018-06)
- Engaged in client acquisition and relationship management to expand the company's customer base.
- Supported business development initiatives by preparing proposals, conducting presentations, and following up on leads
Business Owner at Sukrit (Present)
- Founded and managed an online retail venture, overseeing all aspects of e-commerce operations including product sourcing, website content management, and digital marketing campaigns.
Data and Marketing Analyst / Content Writing at B B Professional Organization (Present)
- Engaged in client acquisition and relationship management to expand the company's customer base.
- Supported business development initiatives by preparing EDM and other marketing initiatives
- Working on Zoho CRM and campaigns
