Oviya Dharshini

Motivated food quality professional with an MSc in Food and Nutrition Sciences (Merit) from Sheffield Hallam University, UK, and over 3 years of progressive experience in food quality assurance and quality control. Proven track record across airline catering, chilled foods manufacturing, and food service sectors in the UK. Expertise in HACCP, BRC audits, food safety regulations, allergen management, and continuous improvement.

Familiar with FSSAI regulatory requirements and seeking a challenging role in food quality assurance or auditing within the Indian food and FMCG industry.

Duty Manager - SSP Group, UK - UK

(2025-12 - 2026-05)

• Oversaw daily operations across food service outlets, ensuring consistent compliance with food safety, health & safety, and allergen regulations.
• Managed and supported front-line teams, coordinating shift schedules, staff training, and day-to-day service standards.
• Monitored CCP checks, hygiene assessments, and stock rotation (FIFO) to maintain quality and regulatory compliance.
• Handled customer feedback and operational issues, implementing corrective actions in line with company standards.

Quality Assurance Officer - DO&CO Airlines Catering, UK - UK

(2024-01 - 2025-12)

• Conducted regular inspections ensuring compliance with airline catering, IATA, and governmental food safety regulations.
• Implemented and maintained HACCP-based quality assurance protocols across production lines.
• Led internal audits and actively supported external regulatory audits, ensuring zero critical non-conformances.
• Conducted trials for new products and processes, validating compliance with quality, safety, and regulatory standards prior to mass production.
• Evaluated and audited suppliers for compliance with quality standards, identifying and resolving deviations.
• Investigated customer complaints related to food safety and quality, implementing effective corrective and preventive actions (CAPAs).
• Delivered staff training programmes on food safety, allergen awareness, and quality control best practices.
• Conducted risk assessments and implemented preventive measures to maintain food safety culture across the organisation.

Quality Assurance Technologist - Fresh-Pak Chilled Foods, UK - UK

(2023-01 - 2024-08)

• Led quality assurance activities for all chilled food product lines, ensuring full compliance with BRC standards and UK retailer requirements.
• Performed quality checks at all stages of production, maintaining adherence to product specifications and regulatory requirements.
• Participated in and provided support during BRC audits and major UK retailer food safety audits including Tesco, Morrisons, Waitrose, and Asda.
• Utilised precision equipment for temperature monitoring, calibration, and quality control testing.
• Analysed quality control data to identify trends and drive continuous improvement initiatives.
• Collaborated with production teams to identify deviations from quality standards and implemented corrective actions promptly.

Quality Controller - SSP Group, UK - UK

(2021-01 - 2023-12)

• Ensured strict compliance with food safety, health & safety, and allergen regulations across multiple food service outlets.
• Conducted daily calibrations, FIFO checks, hygiene assessments, and CCP monitoring.
• Handled food safety audits and inspected all areas in accordance with food safety standards.
• Contributed to food production activities and adherence to product specifications.

Intern Dietitian - Ganga Hospital, Coimbatore, India - Coimbatore, India

(2019-01 - 2019-06)

• Provided dietary guidance to patients with various medical conditions and conducted diet counselling sessions.

Intern – Research & Development - Adyar Anandha Bavan Industry, Chennai, India - Chennai, India

(2018-01 - 2018-02)

• Analysed food products manufactured by the company and gained hands-on experience in food production and packaging.

MSc - Food and Nutrition Sciences (Merit) - Sheffield Hallam University, United Kingdom (2021-01 - 2023-12)

BSc - Food Science and Nutrition (First Class) - Dr. NGP Arts and Science College, Coimbatore, India (2017-01 - 2020-12)