Duty Manager - SSP Group, UK - UK
(2025-12 - 2026-05)
- Oversaw daily operations across food service outlets, ensuring consistent compliance with food safety, health & safety, and allergen regulations.
- Managed and supported front-line teams, coordinating shift schedules, staff training, and day-to-day service standards.
- Monitored CCP checks, hygiene assessments, and stock rotation (FIFO) to maintain quality and regulatory compliance.
- Handled customer feedback and operational issues, implementing corrective actions in line with company standards.
Quality Assurance Officer - DO&CO Airlines Catering, UK - UK
(2024-01 - 2025-12)
- Conducted regular inspections ensuring compliance with airline catering, IATA, and governmental food safety regulations.
- Implemented and maintained HACCP-based quality assurance protocols across production lines.
- Led internal audits and actively supported external regulatory audits, ensuring zero critical non-conformances.
- Conducted trials for new products and processes, validating compliance with quality, safety, and regulatory standards prior to mass production.
- Evaluated and audited suppliers for compliance with quality standards, identifying and resolving deviations.
- Investigated customer complaints related to food safety and quality, implementing effective corrective and preventive actions (CAPAs).
- Delivered staff training programmes on food safety, allergen awareness, and quality control best practices.
- Conducted risk assessments and implemented preventive measures to maintain food safety culture across the organisation.
Quality Assurance Technologist - Fresh-Pak Chilled Foods, UK - UK
(2023-01 - 2024-08)
- Led quality assurance activities for all chilled food product lines, ensuring full compliance with BRC standards and UK retailer requirements.
- Performed quality checks at all stages of production, maintaining adherence to product specifications and regulatory requirements.
- Participated in and provided support during BRC audits and major UK retailer food safety audits including Tesco, Morrisons, Waitrose, and Asda.
- Utilised precision equipment for temperature monitoring, calibration, and quality control testing.
- Analysed quality control data to identify trends and drive continuous improvement initiatives.
- Collaborated with production teams to identify deviations from quality standards and implemented corrective actions promptly.
Quality Controller - SSP Group, UK - UK
(2021-01 - 2023-12)
- Ensured strict compliance with food safety, health & safety, and allergen regulations across multiple food service outlets.
- Conducted daily calibrations, FIFO checks, hygiene assessments, and CCP monitoring.
- Handled food safety audits and inspected all areas in accordance with food safety standards.
- Contributed to food production activities and adherence to product specifications.
Intern Dietitian - Ganga Hospital, Coimbatore, India - Coimbatore, India
(2019-01 - 2019-06)
- Provided dietary guidance to patients with various medical conditions and conducted diet counselling sessions.
Intern – Research & Development - Adyar Anandha Bavan Industry, Chennai, India - Chennai, India
(2018-01 - 2018-02)
- Analysed food products manufactured by the company and gained hands-on experience in food production and packaging.
