Paritosh Solanki

E-commerce professional with hands-on experience in Shopify, Amazon and Flipkart marketplace management, product listing, order processing, staff coordination, customer support, and day-to-day e-commerce operations. Experienced in managing online store workflows from product listing and order processing to customer communication and returns. Also experienced in website creation and management, including building and managing an e-commerce website for a business project.

Comfortable using AI-assisted tools for website development, content creation, product operations, and business workflows. Strong practical understanding of e-commerce operations, marketplace requirements, product catalog management, and online business processes.

E-Commerce Operations & Marketplace Management - Valente Store India - India

• Managed day-to-day e-commerce operations for an online retail business.
• Handled product listings across Amazon and Flipkart, including titles, descriptions, specifications, images, and listing requirements.
• Managed and processed customer orders from order receipt through fulfillment.
• Coordinated with staff to ensure orders were processed, packed, and dispatched properly.
• Managed customer queries related to orders, deliveries, returns, replacements, cancellations, and product issues.
• Handled return and refund workflows and coordinated product issue documentation.
• Managed order cancellations and replacement/reorder processes.
• Worked with product SKUs and maintained organized product/order information.
• Assisted with marketplace listing optimization and ensured product information followed platform requirements.
• Worked on product images, banners, promotional creatives, and other e-commerce content.
• Coordinated product testing and compatibility checks for different products.
• Assisted in collecting and managing customer reviews and website feedback.
• Helped manage operational processes for dropshippers and online orders.
• Used AI tools to improve product content, creative workflows, business communication, and day-to-day operations.

12th Grade (Science) - Science - Not specified (2026 - 2027)