Pavan Kode

Results-driven Team Lead with 8+ years of progressive experience in process management, quality assurance, and team leadership. Proven expertise in managing high-performing teams of 40+ members, data annotation projects, and operational excellence. Skilled in project coordination, performance management, and process optimization with a strong track record of delivering measurable results for global clients including Google, Apple, and industry leaders.

Team Lead at Wipro (2024-06 – 2025-12)

Leading and mentoring a team of 40+ members across multiple data annotation and quality assurance projects with oversight of project delivery, quality standards, and team productivity metrics.

• Leading and mentoring a team of 40+ members across multiple data annotation and quality assurance projects
• Overseeing project delivery, quality standards, and team productivity metrics
• Conducting training sessions, performance reviews, and providing constructive feedback to team members
• Managing WBR, MBR, and QBR documentation for client visibility and stakeholder reporting
• Deploying resources based on project volumes and ensuring daily SLA compliance

Acting Team Lead at Cognizant Technology Solutions (2022-07 – 2024-06)

Managed team size of 40+ members across POI verification, data validation, and imagery annotation projects with focus on process improvements and quality enhancement.

• Managed team size of 40+ members across POI verification, data validation, and imagery annotation projects
• Implemented process improvements and tool enhancements for operational efficiency
• Conducted error analysis and root cause analysis (RCA) for quality improvement
• Provided escalation metrics and comprehensive performance reports to senior management
• Trained and onboarded new team members on process workflows

Subject Matter Expert (SME) at Cognizant Technology Solutions (2019-10 – 2022-07)

Served as technical authority for content engineering and data mapping processes, mentoring junior team members and contributing to process documentation.

• Served as technical authority for content engineering and data mapping processes
• Mentored junior team members and contributed to process documentation
• Validated data quality and implemented quality standards across project teams
• Supported project management in process optimization initiatives

Senior Process Executive at Infosys BPM (2018-06 – 2019-08)

Managed complex data annotation and validation workflows with focus on team productivity and accuracy metrics.

• Managed complex data annotation and validation workflows
• Monitored team productivity and accuracy metrics
• Conducted team briefings and communicated policy updates

Process Executive at Infosys BPM (2016-05 – 2018-06)

Executed data annotation, labeling, and quality assurance tasks while maintaining high accuracy standards and productivity metrics.

• Executed data annotation, labeling, and quality assurance tasks
• Maintained high accuracy standards and productivity metrics
• Supported team coordination and process execution

Bachelor of Commerce in Commerce – Dr. B.R. Ambedkar Degree College (2014)

Intermediate – Sri Chaitanya Junior College (2011)

High School – T.S.R. M.P.L. High School