Pavan Kumar

To work with a dynamic organization which will recognize, appreciate and fully utilize my current skills and knowledge base, while providing opportunities for intellectual and career growth.

Process Developer at Genpact BP MLtd. (2022-09 – Present)

Working in commercial and personal insurance. In commercial handling carriers like Harford, Travelers, Chubb, homesite. In personal working Travelers renewal and safeci renewals. Working in multiple processes namely facility for Managing General Agents Casualty, Primary, PERT for Casualty.

• Managing and maintaining the production queue to achieve the TAT.
• Interact with team members frequently to update process and review the production queue.
• Certified QC resource.
• Responsible to train new Joiners for end-2-end on the entire process and Supervise and review the quality audit.
• Help team members to clarify their doubts and achieve the team target.
• Conducting the RCA sessions for the team.
• Conducting the process huddle to discuss about team plan for the day.
• Preparing daily control chart to maintain the production and quality audit.
• Preparing balancing sheet.

Process Executive at Infosys BPMLtd. (2019-06 – 2022-09)

It's a US based insurance company which deals with the general property and casualty. Here, we will perform as policy maintenance and administrate to calculate the rates for the underwriter which provides profit or loss.

MBA in Marketing & HR – CSNPG College, bhimavaram (2022)

Degree – Danthuluru Narayan Raju college Bhimavaram (2019-04)

Inter – Sri Gowthami junior college Narasapuram (2016-03)

SSC – Municipal Highschool pechupalleam (2014-04)