Pavan Kumar

Energetic and articulate fresher with a strong command of spoken English, active listening skills, and hands-on experience in data-driven problem solving through a real-world internship. Proven ability to communicate clearly and confidently, manage high-volume information, and resolve issues with empathy and professionalism. Quick learner with a calm, customer-first approach and the multitasking ability required to thrive in a fast-paced voice process environment.

Data Science Intern - Musquare Technologies - Hyderabad

(2023-01 - 2023-06)

• Interacted daily with team leads and cross-functional stakeholders to communicate project progress, blockers, and resolutions, building strong verbal coordination skills in a professional environment.
• Presented data findings and analysis results verbally in team reviews, developing confidence in articulating technical and non-technical concepts clearly to varied audiences.
• Managed and maintained structured datasets of 10,000+ records, applying the same accuracy and attention to detail required in high-volume voice support environments.
• Resolved ~200 data inconsistencies through systematic investigation and stakeholder follow-up, demonstrating problem-solving and issue-resolution abilities under deadlines.
• Coordinated issue escalations and status updates across teams, ensuring timely closure of open items — mirroring the call lifecycle management process in voice BPO roles.

Bachelor of Science - Andhra University