Pawan Kumar Sharma
Business Development & Sales
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About
Business Development & Sales Leader
Dynamic, results-driven professional with expertise in cybersecurity and IT services. Proven track record in driving revenue growth, expanding product portfolios, and consistently exceeding sales targets. Skilled in leading high-performing teams across India and Singapore, focusing on Microsoft Surface Laptops and Conferencing Devices. Adept at optimizing sales processes using MSX-CRM, forging strategic partnerships, and implementing innovative business strategies.
Key Certifications
- Project Management Professional (PMP), Scrum Master
- ITIL Foundation & Intermediate, Microsoft Certified Professional (MCP)
- Diploma in Environmental Health & Safety Engineering
Experience
Work Experience
Business Development Manager - Cybersecurity
IP Infotech Pvt Ltd | New Delhi, India | Aug 2023 – Aug 2024
Led strategic initiatives to expand product lines and drive revenue growth. Exceeded targets by refining go-to-market strategies through market research, client relationship management, and product optimization. Forged key partnerships and led marketing campaigns to ensure profitability and competitive advantage.
Tele Account Manager
Denave India Pvt Ltd | Noida, India | Jan 2022 – Jul 2022
Managed a 40-member team specializing in Microsoft Surface Laptops and Conferencing Devices across India and Singapore. Enhanced sales efficiency using MSX-CRM, established a Singapore warehouse for expedited warranty fulfillment, and implemented performance-driven incentive plans.
Inside Sales Rep - Warranty and Laptop Sales
Dell Technologies | India | Jul 2014 – Dec 2016
Spearheaded warranty sales for SMB and enterprise clients, consistently exceeding daily sales targets of $10,000. Negotiated custom warranty plans and utilized Deltech CRM for optimized pricing and seamless activation, boosting customer retention and satisfaction.
Tele Account Manager
IBM Technologies & iYogi Technical Services | Gurugram, India | Jan 2010 – Jun 2013
Launched professional career with blue-chip companies, focusing on customer engagement and IT services.
Education
B-COM (PASS) YEAR 1998,Lucknow University
