Payal Bharote
OpenText Exstream Developer /ECM Admin
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About
OpenText Exstream / ECM Developer with 3+ years of experience in Customer Communication Management (CCM), specializing in designing and developing high-volume, data-driven customer communications. Skilled in Communication Builder, StoryTeller, and Exstream Designer with hands-on experience in XML/JSON data mapping, template creation, and document lifecycle management. Exposure to OpenText ECM concepts including content management, workflows, and user permissions.
Seeking opportunities in Exstream/ECM development. Basic exposure to OpenText Exstream Cloud and Cloud Native concepts with a strong willingness to learn and adapt to modern technologies.
Experience
Custom Software Engineering Analyst (Exstream Developer) - Accenture - Mumbai
(2021-11 - 2025-05)
Exstream Developer - Accenture - Mumbai
(2024-04 - 2025-05)
Project: Merck (Pharma Domain)
- Designed and developed high-volume customer communications using Communication Builder and StoryTeller
- Built automated document workflows ensuring accuracy and compliance with business standards
- Implemented dynamic content, conditional logic, and reusable components
- Performed document testing, validation, and optimization
Exstream Developer - Accenture - Mumbai
(2023-05 - 2024-03)
Project: Fennia (Insurance Domain)
- Developed insurance documents using Exstream Designer and Design Manager
- Implemented XML/JSON data mapping for dynamic document generation
- Created multi-language templates with conditional logic and reusable variables
- Worked on complex document structures including 2-pass processing and control switches
- Generated optimized PDF outputs for high-volume processing
Exstream Developer - Accenture - Mumbai
(2021-11 - 2023-04)
Project: Kaiser Permanente (Healthcare Domain)
- Supported UI and document-related issue resolution through Jira
- Performed unit testing, regression testing, and ADA compliance testing
- Created flow context and flow models for communication orchestration
- Collaborated with cross-functional teams for timely delivery
WordPress Developer - JK Technosoft Ltd. (Client: Thomas Cook) - Mumbai
(2020-01 - 2021-10)
- Developed and maintained responsive websites
- Customized templates and integrated plugins
- Performed UI testing and cross-browser compatibility checks
Web Developer / SEO Analyst - Improsys Technology - Pune
(2017-10 - 2019-05)
- Developed websites using HTML, CSS, and WordPress
- Performed basic SEO optimization and website enhancements
Education
B.E. - Electronics & Communication - Dr. B.A.M.U (2016)
Diploma - Electronics Production & Maintenance - DOEACC (2012)
SSC - Maharashtra State Board (2009)
