Bar Captain - Sheraton Jumeirah Beach Resort, Dubai - Dubai
(2025-01)
- Deliver premium beverage service in a high-volume luxury resort, maintaining 5-star standards.
- Craft bespoke cocktails and mocktails based on guest preferences and seasonal ingredients.
- Provide personalized service to VIP and repeat guests, ensuring satisfaction and loyalty.
- Manage inventory, stock control, and bar hygiene compliance.
- Train junior staff in cocktail preparation and service excellence.
- Supervise daily bar and floor operations, coordinating with service and kitchen teams to ensure smooth and timely.
F&B Service Expert - Sheraton Jumeirah Beach Resort, Dubai - Dubai
(2022-12 - 2024-12)
- Delivered world-class service across fine dining, lounge, and banquet outlets.
- Maintained menu and beverage expertise to upsell premium items.
- Handled POS, billing, and guest requests with accuracy and professionalism.
- Ensured HACCP and hygiene compliance at all times.
- Led section operations by assigning tables, monitoring service flow, and supporting staff to ensure seamless guest experience during peak hours.
- Coordinated with kitchen and bar teams to ensure timely order delivery, resolving service delays and guest concerns efficiently.
Waiter - Raddisson Blu, India - India
(2019-09 - 2020-12)
- Welcomed guests, escorted them to tables, and provided menu guidance including specials, ingredients, and allergy information.
- Prepared tables with linens, cutlery, and glassware, ensuring a clean and elegant dining setup.
- Took accurate food and beverage orders using POS and communicated details clearly to kitchen and bar teams.
- Served dishes and beverages following proper service standards while ensuring presentation quality.
- Proactively upsold menu items and delivered attentive service to enhance guest satisfaction.
- Maintained dining area cleanliness, monitored table turnover, and resolved guest requests promptly.
Waiter - Golkonda Hotel - Hyderabad, India
(2017-08 - 2019-08)
- Took coffee, food, and other beverage orders and prepared them for customers quickly and effectively.
- Maintained a clean and professional appearance and dining area for guest satisfaction.
- Delivered excellent customer service and prompt food and beverage delivery.
- Washed dishes and restocked the bar line for continued fast service capabilities.
- Greeted guests in a friendly manner as they entered the store and informed them about daily coffee and food specials.
- Took customer orders and entered them into the point-of-sale system.
- Created coffee and other beverages and prepared food products.
- Kept the restaurant, line, and backroom clean and tidy at all times.
