Pooja Darade

Versatile and results-driven professional combining a Master's in Business Management (London) and a Bachelor's in Computer Engineering (Pune). Possesses a proven track record of streamlining operational workflows, leading cross-functional teams, and enhancing post-sales client success. Adept at leveraging data analytics to resolve system bottlenecks and drive efficiency. Seeking an impactful, non-sales/marketing role in Project Management, Business Operations, or Business Analysis.

Account Manager at Flow Design (2025-07 – 2026-01)

• Streamlined complex requirement-gathering and briefing processes between engineering and design teams, successfully removing communication bottlenecks and ensuring 100% on-time milestone delivery.
• Designed and executed a structured partner onboarding workflow, leading to accelerated integration timelines and significantly higher initial stakeholder engagement.

Business Development Manager (Operations & Analysis) at ZOLTO ERP Software (2025-02 – 2025-05)

• Conducted comprehensive market opportunity mapping and competitive gap analysis to reposition corporate ERP software offerings.
• Analyzed business system workflows to pinpoint process inefficiencies, optimizing digital strategies to enhance user onboarding rates and platform visibility.

Performance and Operations Manager at E&E Jewellery (2023-12 – 2025-01)

• Leveraged data analytics and operational metrics to identify process leakages, suggesting pricing models and customer engagement changes that generated a 15% growth in business efficiency.
• Conducted detailed cost-benefit and budget-variance reviews to identify major operational cost-saving avenues, consistently optimizing overhead allocations.

Shift Manager at McDonald's (2022-01 – 2023-12)

• Directed high-velocity shift operations, resource planning, and roster management for a cross-functional team of 15+, maintaining strict service standards under intense operational pressure.
• Supervised inventory audits, supply chain reconciliation, and labor allocation to reduce waste and optimize shifts.

Master of Science in Business Management – University of Westminster (2022 – 2023)

Bachelor of Engineering in Computer Science – University of Pune (2018 – 2021)

Diploma in Computer Engineering – MSBTE Board Mumbai (2015 – 2018)