Poojitha Bathala

Dedicated IT professional around 3+ years of experiences in Control-M Administration and Scheduling.

Control-M Administrator - Coforge Pvt Ltd - Bangalore, Karnataka

(2022-06)

Client: SEI Investments Company. L2 and L3 support that involves scheduling of SAP modules and other application batch jobs as per business requirement in Control-M and its tool administration.

• Upgrading/patching of Control-M server, EM server and Agents as a planned maintenance activity, Control-M Agent installation and maintenance.
• Hold the execution of batch during application server maintenance and resume them post activity.
• Servicing batch reports-run info, forecast, license usage reports, alerts etc. requests from business
• Annual calendar definitions, DST activity and Year-End activity scheduling adjustments.
• Troubleshooting issues related to batch performance and documenting the issue case.
• Experience with Control-M scheduling and administration.
• Migration of Control-M tool from Version 9.0.19 to Version 9.0.21.
• Build and validate job flows, calendar requirements, and scheduling criteria.
• Mass jobs creation using automation. Knowledge on Linux and windows system.
• Ability to handle Priority issues, Problem management and root cause analysis.
• Built High availability for Control-M server.
• Expertise in utilizing all Control-M Components: GUI, GCS, CCM.
• Administrative utility tools, History, Forecast, Reporting Facility.
• Able to analyse business requirements procedures and problems to smooth migration of job flows and scheduled systems.
• Hands-on experience in server/agent monitoring/ trouble shooting, job flow analysis and troubleshooting, job failure resolution, schedule modification.
• Documentation and procedures required for future reference.
• Building new Control-M environment (Production and QA environment) for other clients.
• Control-M agents/Server fix-pack and patch installation on Linux and windows OS platforms. Upgradation of Control-M agents.
• Trouble shooting on Agent/server not communicating to Data Centre and job failures and resolutions.
• Communication failures in GAS, GCS, GUI, Gateway, Agent unavailable, SAP/BW accounts un-available.
• Implementing changes in test environment and handling the same in production systems.
• Providing 24*7 on-call support after-office hours and on weekends.
• Having knowledge on service Now to create RITM, INCIDENTS and CHANGE REQUESTS.
• Understanding of Service Now tool and knowledge on running scripts
• Ability to handle challenging situations and having good analytical thinking, committed.
• Flexible to take-up additional responsibilities when required.

B. Tech - Electronics and Communication Engineering - Jawaharlal Nehru Technological University (2019 - 2022)

Diploma - Electronics and Communication Engineering - Govt. Polytechnic for Women, Palamaneru (2016 - 2019)