Pradip Das

Result oriented, Time Driven Communicator with Excellent Relationship Building & Interpersonal Skills. Positive, Confident & Compassionate. Effective in Project & Time Management with Adaptability & Teamwork skills. Seeking to be part of a successful company, delivering the best of abilities and skills while upholding organizational reputation.

ASSISTANT MANAGER at AXIS BANK LTD (2019-09-17 – Present)

• Awareness about various customer complaints and resolve them & also ensure non repeat of the same
• Communication of various schemes & promotions section wise. Regular periodical feedback to category team as per records
• Provide training to the staffs about the various schemes & promotional activities per training dashboard
• In absence of Manager Handling the entire department and also taking the morning meeting
• Resolving the problem of customers about services and exchange of the goods. Proper data update of new enrolled membership cards
• Call the customers to inform about the various promotional offers
• In store announcement about the ongoing offers

DEVELOPMENT MANAGER at SBI LIFE INSURANCE CO-LTD (2018-09-19 – 2019-09-16)

Unit Manager (Business Development) at ICICI PRUDENTIAL LIFE INSURANCE CO LTD (2015-08-10 – 2018-06-08)

EXECUTIVE CUSTOMER SERVICE at PANTALOONS FASHION RETAIL LTD (ADITYA BIRLA GROUP)

• Got the Best Support Staff award continuously two times for customer satisfaction
• Enriched with Training about Sales & Service Excellence

B.A (General) – Bijoygarh College

Higher Secondary Examination (Arts) – Pranta Pally High School