Pradnya Yesade
Process Associate
Talent
KolhāpurMember since July 7, 2026
Management SkillsCreativityCritical ThinkingLeadership
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Management SkillsCreativityCritical ThinkingLeadership
About
Motivated professional with experience in US-based processes. Skilled in managing address corrections, order cancellations, and refunds. Dedicated to delivering high-quality service while collaborating with cross-functional teams.
Experience
Process Associate (US Process) - Infosys
(2025-02 - 2025-07)
- Handled address corrections, order cancellations, and refunds for the Staples US process.
- Collaborated with US-based teams to ensure smooth operations and customer satisfaction.
- Coordinated with internal teams to resolve order issues efficiently.
Education
Bachelor of Computer Applications - BCA - Shivaji University, Kolhapur (2022)
12th - HSC - Jagruti College, Gadhinglaj (2019)
10th - SSC - Savitribai Phule High School, Karambali (2017)
Skills
Process Associate

