Pramod Kusmude

Export Documentation & Customer Service Executive with 1.5+ years at Mediterranean Shipping Company (MSC), the world's largest container shipping line. Process 30+ Bills of Lading daily across 500+ monthly FCL shipments at 95%+ documentation accuracy with zero major escalations. Skilled in the full FCL shipment lifecycle, VGM compliance, and Incoterms 2020, operating daily through INTTRA and OneVision.

Computer

Science graduate with strong cross-functional coordination across operations, finance, and customer teams, and comfort with EDI-based, system-driven workflows.

Export Documentation Executive - Mediterranean Shipping Company (MSC) - Pune, India

(2024-12 - 2026-07)

• Process 30+ Bills of Lading daily across FCL shipments at 90%+ documentation accuracy, with zero SLA breaches sustained over 1.5+ years.
• Own the full FCL documentation lifecycle — including pre- and post-manifest amendments — with zero missed vessel departures caused by documentation errors.
• Apply Incoterms 2020 (FOB, CIF, EXW, DDP) and enforce 100% VGM compliance across all exports, eliminating customs holds and pre-departure delays.
• Serve as the documentation liaison between operations, vessel planning, finance, and clients across time zones, resolving shipment discrepancies within same-day SLA windows.
• Audit and verify export documentation packages — Bills of Lading, Packing Lists, Certificates of Origin, and customs declarations — ensuring full regulatory compliance across international trade lanes.
• Maintain zero major escalations across 500+ monthly shipment transactions, a consistent record of reliable execution.
• Operate INTTRA and OneVision daily for the full booking-to-issuance cycle: booking receipt, draft B/L preparation, verification, amendment processing, and final B/L issuance within cutoff windows.

Master Of Computer Science - Computer Science - GH Raisoni College Pune (2023 - 2025)

Bachelor of Computer Science - Computer Science - Savitribai Phule Pune University (2020 - 2023)