Revati Birajdar

I have completed my BCA degree from St. Mira's College and successfully completed a Digital Marketing course from YessInfoTech Institute. Additionally, I have gained knowledge in HTML, CSS, Graphic Designing, and Marketing, along with completing a Full-Stack Development course from IANT Institute. My achievements in basketball and sketching since school reflect my discipline, creativity, dedication, teamwork, and strong commitment towards personal and professional growth.

Customer Service Executive - Concentrix Daksh Pvt Ltd

(2024-08 - 2026-06)

I have 1.5 years of experience in Customer Service, where I developed strong communication, problem-solving, and customer-handling skills.

• Handled customer inquiries professionally through phone support.
• Managed inbound and outbound queries related to broadband, mobile, TV, landline, and billing services.
• Assisted customers with self-installation processes and provided clear step-by-step troubleshooting guidance.
• Ensured effective resolution of customer concerns while maintaining a high level of patience and customer satisfaction.

12th Standard - Sardar Dastur Hormazdiar Junior College (2021-01 - 2023-01)

Bachelor of Computer Applications - Software Engineering - St. Mira's College For Girls (2023-01 - 2026-06)