Pranav Chavan

Enthusiastic B.Sc. in Computer Science graduate with a strong interest in technology and innovation. Dedicated, disciplined, and eager to start a career where I can learn, grow, and contribute to the success of the organization.

Service Desk Engineer - Domain IT Services

(2024-06 - 2026-05)

• Managed IT infrastructure and server operations, provided technical support to users, and resolved hardware, software, and network issues.
• Monitored system performance, handled user account and access management, and ensured robust system security.
• Administered user authentication, resolved login difficulties, and handled account access setup.
• Maintained high-level system security through continuous CCTV monitoring, USB access control enforcement, and proactive threat prevention protocols.
• Troubleshoot complex hardware, software, and network-related issues efficiently.
• Managed user accounts and access permissions; configured client systems using Domain Group Policies.
• Ensured maximum system up-time, strict data security compliance, and seamless daily IT operations.
• Logged and tracked incidents using ticketing system tools.

B.Sc. - Computer Science - The New College, Kolhapur

XII - HSC - Sai High School and Junior College, Kolhapur

X - SSC - Maharashtra High School and Junior College, Kolhapur