Prasanth Babu

To secure a responsible and challenging career in an esteemed organization, were I can work through consistent efforts and using innovative methods fulfilling my job responsibilities for the development of self and the organization served.

Dy Manager (Operations) at DHL Supply Chain India Pvt Ltd. (2021-06 – Present)

Asst -Manager (Operations) at Navata Road Transport (2015-04 – 2021-05)

Sr. Executive – Service at Blue Dart Express Ltd. (2012-06 – 2015-03)

Executive - Sales at Gati Ltd. (2007-05 – 2012-05)

• Taking care of entire Inbound & Outbound operations at warehouse
• Maintain good repo with our contractual and walk-in customers
• Resolving service related issues timely without any delay
• Transforming the ideas and regulatory norms according to company
• Taking initiative steps to develop company and individual performance on gradually
• Interacting regularly with customers and our staff regarding work performance and if any issues related warehouse and deliveries & bookings timely monitoring for better performance
• Co-ordinating with vendors frequently for increase no of branches and to reach maximum customers for to provide service purpose
• Taking care of total 3-PL activities and warehousing distribution through our channel partners & following for timely deliveries for smooth operational transactions
• Accompanying wide by maintaining – WMS / MIS / SLP – reports on day to day basis to maintain & improvement of service level performance
• Operational Efficiency- % improvement in business parameters over previous month through innovation
• SOP implementation - Cumulative % of branch, transshipment KRA'S through implementation of SOP & agency - branches relations / sensitizing
• People Management - Ensuring right people are in right place & staff attendance / placement monitoring
• Training & Development - % of team developed to a talent (pool-1 & pool -2) over existing staff in a quarter
• Manpower - Plan vs availability & resolving issues / complaints effort for in time clearance
• Operational Accuracy - % of error free bookings & deliveries adherence to activity
• Taking care of Supply Chain Management solutions and logistics part for existing customers and developing New Business Development based upon our company products
• Developing the existing business from Key Accounts like our credit coded customers
• Negotiating with the customers on a regular basis to get the projects signed by them
• Keeping the credit outstanding under control as per the company norms
• Giving training on timely basis to the team and conducting reviews to ensure the performance upgraded
• Introducing our company's new products and changes in the services offered to existing and new customers
• Implementing innovative techniques and procedures to improve the existing service quality and operations
• Giving new Major Corporate Customers to the company in my tenure
• Day to Day maintaining and updating new amendments in the company and upgraded technology with transparent Relationship with customers to develop in work constantly
• Regular good repo with the customers in terms of Sales & Services to achieve good business volume for the company

MBA – Gitam College - Vishakhapatnam (2005-01 – 2007-12)

B.com – AMM Degree College - Vijayawada (2002-01 – 2005-12)

Intermediate – Sasi Junior College - Velivennu (2000-01 – 2002-12)

SSC – ZPH – Boys High School - Tanuku (1999-01 – 2000-12)