HR INTERN - The Assigner
(2025-01 - 2025-05)
- Assisted with end-to-end recruitment activities including job postings, candidate screening and interview coordination.
- Supported onboarding activities and maintained accurate HR documentation and employee records.
- Managed database information for language trainers and maintained records with attention to accuracy and confidentiality.
- Organized and scheduled flexible class timings to improve student-trainer coordination.
- Maintained attendance, course and feedback records using MS Excel and HRMS tools.
- Participated in student engagement initiatives and provided preliminary course counselling.
SPA MANAGER - Iyasya, Respa, Residency Towers Rameshwaram
(2024-10 - 2025-01)
- Managed day-to-day operations and coordinated staffing, scheduling, facility requirements and compliance activities.
- Trained and managed therapists, receptionists and maintenance staff to maintain service standards.
- Created efficient staff schedules and ensured adequate manpower to meet customer demand.
- Handled client concerns and resolved issues promptly, strengthening practical experience in communication and issue resolution.
- Monitored service quality and employee performance while supporting operational improvements.
- Managed supplies, inventory and operational records and coordinated business activities across teams.
EXECUTIVE OPERATIONS - Mahindra Logistics
(2023-01 - 2023-03)
- Organized daily morning meetings with team members and shop-floor workers; prepared minutes and tracked closure of action items.
- Prepared weekly and monthly MIS reports for the team manager.
- Maintained operational records and reports, including stock transfer, discrepancy, coverage and transportation records.
- Tracked inventory availability to support operational demand and prepared required dispatch documentation.
- Participated in monthly Kaizen activities focused on continuous process improvement.
COMPUTER OPERATOR - Ayush Nideshalaya, Ranchi, Jharkhand
(2022-03 - 2022-12)
- Organized daily meetings with district leadership and prepared minutes with follow-up on action items.
- Prepared weekly and monthly MIS reports for the district office and local government body.
- Collected data and maintained records of equipment utilization, issue and procurement.
- Prepared official letters and supported communication with district-level officers.
- Maintained equipment inventories and documentation while supporting record security and privacy.
- Handled filing and documentation and supported grievance handling for relevant district-level officers and clerks.
- Organized employee engagement activities at district level.
SPA MANAGER - O2 Spa (ODE Wellness)
(2017-04 - 2019-03)
- Managed overall spa operations and team performance while working toward revenue and service targets.
- Developed training plans in conjunction with the training department and ensured employees were trained and developed to meet business needs.
- Supported employee development, service quality and professional standards across the team.
- Conducted monthly physical stock audits and maintained operational controls.
- Coordinated marketing activities with mall/hotel partners to support business growth.
GUEST RELATION EXECUTIVE - BHIVE Workspace
(2016-05 - 2017-03)
- Managed client interactions at office and client locations and coordinated meetings with the Community Manager.
- Maintained and tracked sales data and prepared reports for the leadership team.
- Conducted sales analysis and supported strategies to improve targets.
- Organized engagement activities for sales clients and supported promotional initiatives.
GUEST RELATION EXECUTIVE - PVR Cinemas (Gold Class Cinemas)
(2013-12 - 2016-03)
- Ensured adequate front-associate staffing for customer service operations.
- Handled guest inquiries and concerns professionally and supported high customer-service standards.
- Conducted employee performance reviews.
- Handled employee training and skill development.
- Supported promotions, functions, special screenings and management activities.
SENIOR FLOOR SUPERVISOR - Ramanashree California Resort (on payroll of Rao Ideal Services Ltd.)
(2012-08 - 2013-12)
- Managed end-to-end smooth operation of the assigned floor and trained subordinates and junior supervisors.
- Coordinated guest requirements and communicated needs to relevant team members.
- Conducted routine inspections and ensured operations followed established standards.
- Supported compliance with security, fire, health and safety requirements.
FLOOR SUPERVISOR - The ATRIA, Bangalore
(2010-12 - 2012-01)
- Trained housekeeping staff according to departmental standards, policies and procedures.
- Supported manpower management and grievance handling.
- Monitored floor attendants and communicated employee performance information to supervisors.
- Maintained communication flow between floor attendants and supervisors.
- Managed daily supply requisitions and operational requirements.
