Puneeth Sv

Network and System Administration professional with experience in infrastructure support, incident management, and Linux server administration. Proficient in troubleshooting, root cause analysis, and production environment support across Red Hat Linux platforms.

Network Engineer (L1) - Infosys Limited - Bengaluru

(2022-03 - 2023-10)

As a Network Support Engineer, I handle customer issues through end-to-end troubleshooting and remote access. Aware of incident management, focused on operational continuity, and proficient in incident triage and root cause analysis. Resolve tickets by collaborating with teams and track incidents in ServiceNow (SNOW), documenting remediation efforts and communications for the Technical Operations Center (TOC).

System Administrator - TCS

(2024-02)

I have 2+ Years of experience in the area of Linux server administration, and production environment support.

• Experienced on Red Hat Linux 5.x, 6.x, 7.x & 8.x and storage tools LVM & NFS.
• Creation of new virtual servers, installation & updating the server OS with latest versions.
• 24/7 Linux server maintenance and support; OS/kernel patching.
• Troubleshooting kernel issues, GRUB issues, and boot failures
• Managing LVM and file systems (create, extend, reduce) and configuring swap space.
• Coordinating with application and database teams to resolve issues.
• Managed users, permissions, and package management (YUM/RPM).
• Ensured secure authentication with RSA and monitored server performance using top, ps, and other tools.
• Running filesystem checks and troubleshooting LVM recovery.
• Implemented NFS sharing and troubleshot network issues.
• Providing day-to-day user administration & support.

B. Tech - Electronics and Communication Engineering - Sri Venkateswara College of Engineering (2021) Tirupathi