Purvs Saini
Customer Center Representative
Talent
Gurgaon/GurugramMember since August 5, 2026
CommunicationTeamworkCustomer ServiceCRM
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CommunicationTeamworkCustomer ServiceCRM
About
Experienced customer service representative with over 2 years of experience handling high-volume customer interactions. Strong communication, problem-solving, CRM handling, teamwork, and customer satisfaction skills. Seeking opportunities to contribute to a growth-oriented organisation.
Experience
Customer Center Representative at Concentrix India Pvt. Ltd. (2023-02 – 2024-12)
- Managed high-volume customer support calls and resolved customer queries efficiently.
- Maintained accurate CRM records of customer interactions.
- Provided accurate information and effective resolutions.
- Supported new employees and contributed to team performance.
- Handled engagement activities and improved employee participation.
Education
Intermediate – GGSSS
B.A. (Hons.) – Delhi University
Skills
Customer Center Representative
