Raghavendra S

Dynamic and result-oriented Facilities & Estate Management Professional with over 18 years of experience in Integrated Facility Management, Residential Township Operations, Infrastructure Management, Administration, Engineering Coordination, Vendor Management, Statutory Compliance, and Community Operations. Extensive experience in leading large-scale residential townships comprising 3,000+ apartments, managing 300+ operational workforce and 25-member multidisciplinary management team across multiple premium residential projects in Bengaluru. Directed 25-member management team comprising Technical Managers, Civil Engineers, Soft Services Managers, Clubhouse Managers, Waterproofing Team, Quality Engineers, Administration, Helpdesk, Accounts Team, Maintenance Technicians, Vendors & Outsourced Contractors.

Extensive experience in community handover to Resident Associations. Strong liaison with Fire Department, CEIG & KSPCB. Proven expertise in vendor management, contract administration and cost optimization.

Excellent stakeholder management with VP, CEO, MD and Project Management teams. Successfully managed luxury clubhouse operations and premium residential infrastructure. Delivered high resident satisfaction through operational excellence and service quality.

Demonstrated expertise in establishing world-class facility management practices, commissioning new projects, transferring communities to Resident Welfare Associations (RWA/Association), statutory approvals, preventive maintenance, cost optimization, customer satisfaction, and operational excellence. Recognized for building high-performing teams, improving service delivery, maintaining critical infrastructure, and ensuring seamless operations through strategic planning and leadership.

HEAD – FACILITIES & Property Management - DSR Infrastructure Pvt. Ltd. - Bengaluru

(2019-06 - 2026)

Responsible for complete operations and facility management of premium residential communities including engineering services, infrastructure, manpower management, administration, statutory compliance, vendor management, customer service, and association handovers. Lead facility operations for 3,000+ residential apartments across Sarjapura residential projects. Manage 200+ manpower including Technical Managers, Civil Engineers, Soft Services Managers, Clubhouse Managers, Waterproofing Team, Quality Engineers, Administration, Helpdesk, Accounts Team, Maintenance Technicians, Vendors & Outsourced Contractors.

• HT/LT Electrical Systems
• RMU Operations
• Transformer Maintenance
• DG Sets
• UPS Systems
• WTP Operations
• STP Operations
• Fire Protection Systems
• HVAC Coordination
• Lifts & Elevators
• Water Distribution Systems
• Sewage Networks
• Preventive Maintenance
• Engineering Operations
• Technical Maintenance
• Facility Infrastructure
• Asset Maintenance
• Electrical Safety Systems
• Mechanical & Civil Coordination
• Building Engineering Systems
• Emergency Response Systems
• Complete Township Operations
• Common Area Maintenance
• Utility Monitoring
• Clubhouse Operations
• Sports & Recreation Facilities
• Hospitality Standards
• Infrastructure Inspections
• Quality Audits
• Snag List Preparation
• Project Completion Coordination
• Construction Team Coordination
• Service Quality Monitoring
• Tender Evaluation
• Contract Administration
• Vendor Performance Reviews
• Service Quality Audits
• Community Operations
• Managed 3,000+ Residential Apartments
• Led 300+ Workforce
• Managed 25+ Management Team
• Executive Committee (EC) Coordination
• Apartment Association Handovers
• Vendor Accountability Enhancement
• Operational Reliability Improvement
• Fire Department Coordination
• CEIG Compliance
• Occupancy Certificate (OC) Coordination
• Karnataka State Pollution Control Board (KSPCB) Compliance
• Electrical Safety Compliance
• Environmental Compliance
• Statutory Approvals Coordination
• Documentation & Regulatory Records
• Successful Community Transition

ASST ADMIN CUM FACILITY MANAGER - IOS Relocations Pvt Ltd - South India

(2009-05 - 2019)

• Workplace Administration
• Office Administration
• Travel & Logistics Coordination
• Attendance & Workforce Administration
• Office Policies & SOP Implementation
• Administration Budget Control
• Records & Document Control
• Building Maintenance Coordination
• Preventive & Breakdown Maintenance
• Electrical & Civil Maintenance Coordination
• HVAC, DG & UPS Coordination
• Fire & Life Safety Coordination
• Office Equipment Maintenance
• Housekeeping Operations
• Facility Inspections & Audits
• Health, Safety & Environment (HSE)
• Utility Cost Optimization
• Parking & Transport Coordination
• Procurement & Purchasing
• Budget Monitoring & Cost Control
• Client Coordination
• MIS Reporting
• Service Level Monitoring
• Contract Administration
• Compliance Monitoring
• Vendor Performance Evaluation
• Service Quality Audits
• Team Coordination
• Process Improvement
• Reporting & Documentation
• Continuous Operational Improvement
• Cross-functional Coordination

Graduate Diploma in Computer Engineering - Computer Engineering (2000 - 2003)

SSLC (1998 - 1999)