Rahul Kumar

Functional Consultant with 1+ year of experience in enterprise application implementation, requirement gathering, business process analysis, SIT/UAT, functional testing, defect resolution, SQL, REST APIs, and Go-Live support. Skilled in translating business requirements into functional specifications and coordinating with technical teams to deliver and validate solutions. Experienced in Client interaction, troubleshooting, documentation, user training, go-live and post implementation support.

Functional Consultant - ITDOSE Infosystem Pvt. Ltd.

(2025-06)

• End-to-End Implementation: Worked on LIS implementation for leading multi-specialty hospital client (Sir Ganga Ram Hospital, Delhi), supporting end-to-end workflows and requirement gathering through deployment, go-live, and post-implementation support.
• Requirement Gathering & Analysis: Worked directly with doctors and laboratory staff to understand operational requirements, identify workflow needs, and translate business requirements into functional specifications.
• User Training & Adoption: Delivered training to laboratory staff and doctors on LIS functionality and workflows, supporting user onboarding and transition to the new application.
• Go-Live & Post-Go-Live Support: Supported the LIS go-live at Sir Ganga Ram Hospital by assisting end users, investigating functional issues, coordinating resolutions, and helping maintain continuity of laboratory operations.
• Change Requests & Issue Resolution: Gathered post-go-live requirements, investigated application and data issues, documented defects, and coordinated with development teams to implement and validate fixes.
• SQL & Data Validation: Wrote SQL queries to validate records, investigate data discrepancies, verify reporting accuracy, and support troubleshooting activities.
• Testing & Functional Validation: Performed System Integration Testing (SIT) and User Acceptance Testing (UAT), documented defects, and supported verification of fixes before releases.
• Requirement Management & Delivery: Managed post-go-live client requirements from analysis and functional specification through testing and deployment, ensuring timely delivery within agreed project timelines.
• Stakeholder Coordination: Collaborated with hospital users and internal technical teams to clarify requirements, communicate implementation issues, and improve system usability.

Frontend Web Development Intern - IBM SkillsBuild Internship program - Remote

(2024-06 - 2024-08)

• Worked in a 4-member team to design and develop a responsive multi-webpage as part of the IBM SkillsBuild internship program.
• Built and styled interactive multi-web pages, applying core frontend technologies in real-world scenarios.
• Collaborated on task planning, component development and integration, ensuring smooth workflow and timely project delivery.

BCA (Bachelor of Computer Applications) - MSI (Maharaja Surajmal Institute) (2020-12 - 2023-05)

MCA (Master of Computer Applications) - BVICAM New Delhi (2023-09 - 2025-05)