Rahul Sheron

Operations professional with experience in quick-commerce, inventory control, audit, and supply chain operations. Managed multi-store operations, improved inventory accuracy, reduced losses, and supported leadership through data-driven reporting and process improvements.

Operations / Zonal Operations at Blinkit (Eternal) (2026-03 – Present)

• Managed operations across 46 stores handling 2,000+ daily orders while maintaining SLA and fulfillment targets.
• Oversaw 150+ Store Managers / Assistant Managers and a 35–40 member operations team.
• Monitored Fill Rate, FTR, In-Store SLA, Rider Productivity, and Shrinkage; implemented corrective actions.
• Achieved more than 99% inventory accuracy through audit and reconciliation controls.
• Contributed to over 70L inventory recovery through audits, root-cause analysis, and recovery tracking. Reduced recurring operational losses amounting over INR 2 Crore through standardized audit frameworks and store action plans.
• Partnered with City CEOs, COOs, inventory, and operations teams; delivered MIS reporting and performance insights.

SME & Associate at Wipro Pvt. Ltd.

11 Months

• Managed day-to-day process operations while ensuring adherence to SOPs, quality standards, and client SLAs.
• Acted as a Subject Matter Expert (SME) by supporting team members with process-related queries and issue resolution.
• Monitored productivity, accuracy, quality, and SLA performance to ensure consistent process delivery.
• Handled escalations and provided timely resolutions to complex process or customer issues.
• Conducted knowledge sharing, process training, and on-floor support for team members.
• Identified recurring process issues and supported Root Cause Analysis (RCA) and corrective actions.

Operations Intern at IMS Pvt. Ltd.

3 Months

• Supported end-to-end student operations and admission processes, ensuring timely completion of assigned activities.
• Managed student data, follow-ups, documentation, and CRM updates with a focus on accuracy.
• Coordinated with students and internal stakeholders to resolve queries and ensure smooth process execution.
• Monitored operational trackers and prepared reports to support performance tracking and decision-making.
• Assisted in improving process efficiency through follow-up management, data organization, and issue resolution.

MBA in Finance and Operations – ICFAI University Dehradun

Bachelor’s in Financial Markets & Taxation – Mumbai University