Rahul

Project Engineer and IT Infrastructure Executive, committed to pursuing opportunities in a globally competitive environment. Dedicated to taking on challenging assignments that foster professional growth and job satisfaction while contributing to the success and advancement of the organization.

IT Infrastructure Executive - NAVIA MARKETS LTD - Chennai Dist.

(2024-12)

• Good knowledge on configuring windows server operating system & Client windows operating system.
• Working experience as a Desktop support engineer and support Technician.
• Working experience in Active Directory and Managing Domain and user roles
• Configuring and maintaining network Infrastructure i.e., DNS, DHCP, IP address and Remote Access.
• Networking –Install and Configuration of WAN, LAN, Modems, Routers, Switches and Wireless Devices.
• Good knowledge on networking technologies and troubleshooting of network issues.
• Excellent knowledge on Outlook and configuring clients using POP3 and IMAP.
• Maintaining Hardware and Software's Warranty & License details
• Security software's like VPN Net Scaler gateway and Cisco Any connect.
• Planning & Scheduling – Network and service downtime for various upgrades and maintenance.
• Remote Support – Solving end-user problems using remote control software such as Remote Desktop, AnyDesk, TeamViewer, CMRC (Configuration Manager Remote Control).
• CCTV & Security Systems – Ability to install secured CCTV NVRs, IP Cameras, DVRs, and Cameras.
• IT Equipment Setup – Install and configure new IT equipment, resolve incidents, and upgrade different types of software and hardware.
• On-Site Support –Identifying faults related to hardware, software, configuration, and networking.
• Network Printers – Installing and administering network printers.
• Troubleshooting – Diagnosing and resolving hardware & software issues, including replacement of failed parts when necessary.

TECHNICAL SUPPORT ENGINEER - ACCEL IT SOLUTION PVT,LTD

(2024-12 - 2025-09)

• Working as L1 Support for Mahle. We are supporting to Mahle employees across all department of the company globally providing solutions that moving forward.
• Working experience as a Desktop support engineer and support Technician.
• Working experience in Active Directory
• Installing & administering network printers.
• Configuring windows server Backup and Recovery
• Installing and configuring LTO Ultrium tape drive library & Tap cartridge.
• Trouble shooting of Desktop, Thin client, Server and printer.
• Good knowledge on configuring windows server operating system & Client windows operating system.
• Networking –Install and Configuration of WAN, LAN, Modems, Routers, Switches and Wireless Devices.
• Configuring and maintaining network Infrastructure i.e., DNS, DHCP, IP address and Remote Access.
• Good knowledge on networking technologies and troubleshooting of network issues.
• Managing Domain and user roles.
• Having ability to install a secured CCTV NVR's and IP CAMERAS and DVR's and CAMERA's
• Excellent knowledge on Outlook and configuring clients using POP3 and IMAP.
• Maintaining Hardware and Software's Warranty & License details.
• Installation and troubleshooting of software's via SCCM.
• Security software's like VPN Net Scaler gateway and Cisco Any connect.
• Planning & scheduling the network and service downtime for various upgrades and maintenance.
• Solving end user problem user remote control software such as Remote desktop, Any desk, TeamViewer, CMRC (configuration Manager Remote Control).
• Install and configure new IT equipment. To resolve incidents and upgrade different types of software and hardware.
• Diagnosing and troubleshooting Hardware &Software issues (Replacement for the part on failure if need).
• Responsible for providing on-site support which includes identifying the faults related to hardware, software, configuration, networking

ELECTRICAL DRAGHTSMAN/BIM MODELLER - BIMRUSAVI PVT.LTD

(2022-08 - 2023-09)

MUSCUT airport project- Responsible for,

• Runway Lighting.
• Runway lighting conduit piping,
• Manhole fixing and flex pipe modelling.
• Undertake complete electrical works, in terms of design, shop drawing.
• Responsible for developing the BIM models and generating LOD 400 design & shop drawing.
• Having three months project experience in HP Villa lighting and small power modelling.
• Having three-month project experience in QURUM Villa lighting and small power modelling.

Desktop and Laptop support engineer - AR INFO TECH

(2021-11 - 2022-08)

• OS Installation, configuration, troubleshooting for hardware and software issue.
• Configuration and troubleshooting of client mailboxes using MS Outlook 2007 – 2016.
• Troubleshooting for networking connection issue.
• Installing and upgrading operating system and computer software.

Diploma - Electrical And Electronical Engineering - Lakshmi Subramanian Polytechnic College (2020-04)

S.S.L.C - CSI Higher Secondary School (2015-05)