Raja Raj
Branch credit ops ass.manager
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About
Detail-oriented professional with expertise in Google Sheets and Excel, presentation software, and accounting principles. Proficient in managing email communications using Microsoft Outlook. Committed to leveraging analytical skills and technical proficiency to enhance organisational efficiency and support business objectives.
Experience
Branch credit ops ass.manager at Bajaj finance limited (2021-10 – 2025-03)
- Creating operational efficiencies- identify both tactical and strategic.key handling, loan making, customer payment checking, kyc esure
- Ensure proper initial extensions of credit with appropriate interest periods, interest rates,, obtain business unit approval
- Ensuring that all customer payments and cheques are processed correctly within the deadlines and Quarterly review of all records held including hard copy and electronic, and arranging destruction of records in accordance with the bank's group requirements
Associate officer (DIGI) at Narayani nidhi ltd (2019-05 – 2019-10)
- Finding new clients for the organization. Achieve weekly and monthly target as and provided. Tracking on payment details.
Relationship executive at Muthoot finance (2017-11 – 2018-12)
- Developed brand awareness.
- Branch banking operations work.
- QA resolve, kyc process
- Monthly goal planing work
Branch Operations Officer at Nido Home Finance (2025-03 – Present)
- Handle customer service, loan applications, and query resolution, ensuring smooth branch operations.
- Coordinate with sales, credit, legal, and vendors for documentation, verification, and timely loan disbursement.
- Manage branch operations, cash/reconciliation, compliance, and audit requirements as per company policies.
- Prepare and submit MIS/reports while supporting management with operational performance updates.
Education
M.B.A. in Finance – Mass college of arts and science (2016)
B.com in Commerce – Government college of arts and science (2014)
HSC in Accounting – Little flower higher secondary school (2011)
10th in Commerce – Little flower higher secondary school (2010)
