Rajashree Bhat

Sales Operations and Bid Management leader with 14+ years of owning RFx program management for IT and enterprise banking/fintech pursuits. Builds teams and processes, drives platform adoption (Responsive/RFPIO, Qvidian), and delivers measurable gains in output, win rate, and SLA adherence.

Sales Support Manager at FIS (2016-09 – Present)

• Lead response management for RFPs and vendor questionnaires; set final content deadlines, manage submissions/export packages, and enforce milestone adherence across global teams.
• Drive platform adoption and training (Responsive/RFPIO), aligning Sales, Product SMEs, and leadership on process and roles.
• Increased APAC/EMEA/Africa RFP intake by 35% by launching awareness campaigns with Sales leadership and expanding global Deal Support coverage.
• Implement automation with Power Automate (RFP document assessment, Executive summary and Cover letter draft, Surveys) to reduce manual effort.
• Introduced AI-assisted RFP response process (in Responsive) to drastically reduce turnaround time and improve first-pass accuracy.
• Published Power BI dashboards for executives (projects in progress, win rate, turnaround, advance rate); improving visibility of what we do.
• Established governance—RACI, SLAs, milestone gates (50/75/100%), escalation paths—to reduce last-minute risk and improve predictability.
• Partnered cross-LOB (Banking Solutions & Capital Markets) to unify processes and reporting; enabled content reuse and shared tooling.
• Built high-performing teams from the ground up (hiring, playbooks, onboarding, KPIs) to standardize delivery across regions.
• Coach proposal managers; standardize daily stand-ups and review cadences to identify roadblocks and keep deliverables on track.

Senior Business Analyst at Cognizant Technology Solutions (2013-01 – 2016-12)

• Led RFx development for enterprise deals; built GTM kits, proposal content, and executive presentations.

Programmer Analyst at Cognizant Technology Solutions (2010-01 – 2012-12)

• SAP functional testing (IS Retail/MM/SCM/FI); test automation and defect lifecycle management.

PGDBA in IT – Symbiosis Center for Distance Learning

B.E. in Electrical & Electronics – UVCE