Rajeev Deshpande

Results-oriented professional with 20+ years of combined experience in IT/software, healthcare operations, and clinical data management. Proven record of ensuring data accuracy, improving documentation workflows, and supporting compliance within BFSI and healthcare environments. Skilled in SQL, JIRA, EMR/EHR, HL7, Oracle Clinical..

Associate Engineer at Corecard Software India Pvt Ltd. (2021-09 – 2024-04)

• Supported BFSI banking software with KYC/AML compliance.
• Reduced downtime through proactive troubleshooting and process optimization.
• Mentored junior engineers and designed automated reporting tools.

Medical Data Specialist at Sanpra Infotech Pvt Ltd. (2021-06 – 2021-08)

• Proofread and validated medical records achieving 100% accuracy.
• Standardized QA templates improving document turnaround times.

Direct Uploader at Mediscribes Solutions LLP (2018-10 – 2023-12)

• Uploaded, verified, and quality-checked electronic medical reports for multiple clients.
• Ensured confidentiality and consistency across EMR systems.

Sr. Associate Ops at WNS Global Services Pvt Ltd. (2017-12 – 2018-04)

• Managed Amazon client operations including listing maintenance and order flow.
• Resolved escalations promptly to maintain service-level targets.

Sr. Associate, Clinical Data Management at Inventurus Knowledge Solutions Pvt Ltd. (2016-03 – 2017-11)

• Oversaw clinical trial data capture, validation, and discrepancy management.
• Ensured adherence to GCP/CDISC/ICH guidelines.

Medical Documents Processing & Filing at Jhankaria Imaging Center (2015-01 – 2016-12)

• Processed and archived diagnostic and imaging reports.
• Maintained retrieval accuracy and confidentiality of medical data.

Medical Language Specialist at e-Dictate IT Solutions Pvt Ltd. (2014-06 – 2016-02)

• Edited and proofread medical transcriptions for precision and terminology accuracy.
• Conducted peer QA reviews to uphold documentation quality.

Quality Analyst at Giltedge Infotech Services Pvt Ltd. (2011-01 – 2014-03)

• Performed quality checks per AAMT & HIPAA guidelines.
• Provided corrective feedback to maintain 99% accuracy benchmarks.

Medical Transcription QA at Transcyber Ltd. (2014-01 – 2014-04)

• Conducted quality reviews of transcription output; project closed due to ransomware incident.

Medical Document Proofreader at Cbay Remote Services Pvt Ltd. (2009-01 – 2011-12)

• Reviewed and corrected dictated medical documents for language and clinical accuracy.

Quality Analyst / Medical Editor at Mukesh BPO / Spheris India Pvt Ltd. (2000-01 – 2008-12)

• Edited, validated, and finalized medical reports across multiple specialties.
• Trained new editors on accuracy and formatting standards.

Hospital Records & Administration at Ashirwad Hospital (Present)

• Manage hospital record systems, discharge summaries, and documentation compliance.
• Coordinate inter-departmental data flow ensuring confidentiality and accuracy.

B.Sc. in Chemistry – R.K. Talreja College, Mumbai University (2000)

PG Diploma in Clinical Research & Data Management – CREMA, Mumbai (2009)