Rajesh Kumar
Dynamic Sr. Insurance Executive
About
Dynamic Sr.
Insurance
Executive with proven expertise in cashless approvals and claim settlements Adept at navigating preauthorization processes while ensuring policy compliance. Recognized for resolving patient inquiries with professionalism and fostering effective communication among staff to enhance operational efficiency.
Experience
SR.INSURANCE EXECUTIVE - Soundarapandian bone and joint hospital - Chennai
(2025-11 - 2026-03)
- Documents verification
- Preauthorisation request sending
- Query reply & follow up
- Cashless approvals
- Claim Settlements
- Managed daily administrative tasks to support hospital operations.
- Resolved patient inquiries and concerns promptly and professionally.
- Organized and facilitated staff meetings to discuss operational updates.
INSURANCE EXECUTIVE - The Head Neck Center Hospital - Chennai
(2025-03 - 2025-06)
- Documents verification
- Preauthorisation request sending
- Query replies & follow up
- Cashless approvals
- Claims Settlements
- Liaisoning with TPA's & Tie up
- MOU
Insurance Executive - FORTIS MALAR HOSPITALS LTD. - Chennai
(2011-01 - 2024-01)
- Collecting Insurance documents & verify.
- Explaining Insurance coverage & limits.
- Sending preauthorisation request.
- Query replies & follow up.
- Cashless approvals.
- Tracking Pre-auth and approvals.
CUSTOMER SUPPORT EXECUTIVE - Allsec technologies Ltd - Chennai
(2008-06 - 2010-12)
- Assisted customers with inquiries and resolved issues promptly.
- Provided product information and guidance to enhance customer experience.
- Managed customer accounts and updated records in the system efficiently.
CUSTOMER SUPPORT EXECUTIVE - Sutherland global services Ltd. - Chennai
(2005-06 - 2007-04)
- Assisted customers with inquiries and resolved issues promptly.
- Provided product information and guidance to enhance customer experience.
- Managed customer accounts and updated records in the system efficiently.
BILLING EXECUTIVE - Malar Hospitals ltd - Chennai
(2000-07 - 2005-05)
- Processed patient billing statements accurately and efficiently.
- Managed insurance claims submissions and follow-ups.
- Reconciled billing discrepancies with healthcare providers and patients.
LOGISTICS SHIPPING COORDINATOR - Sriam Agencies - Chennai
(1999-05 - 2000-06)
- Coordinated shipment schedules to ensure timely delivery of goods.
- Managed inventory levels and maintained accurate records of shipments.
- Communicated with carriers to arrange transport logistics efficiently.
Education
Bachelor of Arts - Economics - University of Madras (1996-05 - 1999-05)
