Tia K

Adjudicate the U.S health insurance claims, reports on excel sheet, attending the calls from the client, resolving the issues and update the queries of the team

Sr. Executive - IBM India Pvt. Ltd - Gurugram

(2007-05 - 2013-06)

• Adjudicate the U.S health insurance claims, reports on excel sheet, attending the calls from the client, resolving the issues and update the queries of the team

Sr. Analyst - Accretive Health Private Limited

(2013-10 - 2015-10)

• Working with insurance companies and resolving the claim denials for US hospital through calls, chat and emails.
• Updating the information on the database and dealing with clients on the same.
• Also, posting the cash and allocate the invoices with the payment.

Senior Analyst - Pacific BPO Pvt. LTD - Noida

(2015-10 - 2019-09)

• Working with insurance companies and resolving claim denials for the U.S. hospital through chat, emails, and calls.
• Updating the information in the software.
• Also, adjusting and posting the balance as per scenario.
• Making appeals if required and follow-up on the aging claims on priority.
• The target is to get more collection with quality.

Senior Analyst - OPTUM GLOBAL SOLUTIONS - Cyber City, Gurugram

(2019-09 - 2020-03)

• Working with U.S pharmacy companies and resolving the claim denial through calls, chat and emails.
• Updating the information on the database and dealing with clients on the same.
• Also, posting the cash, adjustments and allocate the invoices with the payment.

Bachelor of Arts - OMSP (Office Management and Secretarial Practice) - Bharti College (2006)

Senior Secondary Education - C.B.S.E (2003)

Secondary Education - C.B.S.E (2001)