Rajesh Murugan

Dynamic professional with extensive experience in supply chain management and logistics, notably at Delhivery Ltd. Proven track record in optimizing costs and enhancing operational efficiency through strategic vendor management and effective negotiation tactics. Adept at leading teams and driving business growth while ensuring compliance and delivering exceptional service.

Business Partner Development Manager - Delhivery Ltd - Coimbatore

(2025-03)

• Analyzed business potential and scalability of partners across regional centers to align with operational requirements.
• Designed commercial models based on projected costs and business viability.
• Led vendor scouting and onboarding initiatives to meet operational demands efficiently.
• Managed Last Mile (LM) and First Mile (FM) logistics costs to ensure budget adherence and service efficiency.
• Prepared P&L estimators for business partners to assess financial health, and prevent cost leakages.
• Conducted regular performance review sessions with Operations Directors and BPs to evaluate output, cost, and profitability.
• Drove commercial negotiations and revisions based on P&L outcomes, focusing on continuous cost optimization.
• Ensured timely invoice submission and payment processes through regular guidance and follow-ups.

Deputy Manager in Wealth & Trade - ICICI Bank Ltd - Coimbatore

(2024-08 - 2024-12)

• Cultivated relationships with high-net-worth individuals to deliver personalized wealth management and investment strategies, resulting in the achievement of clients' financial goals.
• Offered expert advice on portfolio management, estate planning, tax optimization, and risk management to optimize client portfolios.
• Facilitated trade finance solutions, such as letters of credit, import/export financing, and working capital optimization for businesses involved in cross-border trade.
• Ensured compliance with international regulations, trade documentation, and financial product offerings to mitigate risks.
• Drove business growth by strategically acquiring clients, cross-selling bank products, and conducting market research to identify opportunities for expansion.

Assistant Manager - Reliance Jio Infocomm Limited - Coimbatore

(2023-03 - 2024-08)

• Managed a portfolio of corporate clients, providing exceptional customer service, and resolving any issues promptly and effectively.
• Collaborated with cross-functional teams to ensure seamless communication and coordination for client needs and requests.
• Conducted regular performance evaluations and provided feedback to team members.
• Monitored employee attendance records, timekeeping, and payroll information.
• Collaborated with management on developing strategic plans for achieving business goals.

Hub Executive - Jumbotail Technology Pvt Ltd (HRMS & OLX)

(2021-07 - 2023-01)

• Directed a team of 25 Delivery Heroes and 4 Junior Executives to enhance teamwork and deliver top-notch service.
• Oversaw daily operations, ensuring seamless coordination and monitoring of hub activities.
• Supervised on-time gross merchandise value (GMV) for each delivery hero, aligning performance with business objectives.
• Managed shipment reconciliation with precision to minimize errors and prevent losses.
• Anticipated and mitigated operational and tactical risks by providing strategic solutions.
• Strategically planned routes for efficient and timely customer service.
• Coordinated with vendors for optimal vehicle placement to ensure timely deliveries.
• Implemented initiatives to boost hub performance and efficiency.

Senior Operations Associate - Rivigo services private limited

(2018-08 - 2021-07)

• Analyzed and interpreted complex data sets to drive operational efficiency.
• Planned and dispatched line-haul vehicles for timely connections of pickups.
• Handled client escalation issues, and collaborated with SAM on solutions.
• Collected and consolidated retail outstanding data from all branches.
• Strove for full utilization of vehicles, and ensured FIFO method for loading consignments.
• Executed daily delivery processes, emphasizing on-time performance, and efficiency.
• Evaluated vendor contracts for cost-saving opportunities without compromising quality, or service delivery expectations.

Bachelor of Science - Electronic and Communication System - VLB Janakiammal College of Arts And Science (Autonomous) (2018-06)

Higher Secondary - Mani's Higher Secondary School (2015-06)

Secondary - St. Antony Higher Secondary School (2013-06)