Rajesh

Cloud Analyst with hands-on experience supporting Microsoft 365 administration, Azure infrastructure management, and Acronis backup operations for international clients. Skilled in Identity and Access Management via Microsoft Entra ID, endpoint management using Intune, and remote troubleshooting, ensuring SLA compliance and operational reliability.

Background in DevOps automation and cloud platforms (AWS, Azure), with skills in data analytics (SQL, Tableau, Excel).

Cloud Analyst - AW Infrasec Solutions Pvt. Ltd. - New Delhi, India

(2025-08)

• Administered Microsoft 365 (Exchange, Admin Center, Purview, OneDrive, SharePoint, Intune, Defender) including user, license, and access management for international clients.
• Managed organization device and license assignments within Microsoft 365 Admin Center, maintaining accurate license inventory and ensuring optimal allocation across users.
• Supported Google Workspace to Microsoft 365 migrations, ensuring smooth mailbox and data transfer with minimal downtime.
• Resolved user tickets via Zoho Desk within SLA, providing remote support through AnyDesk and UltraViewer for application and OS-level troubleshooting.
• Troubleshot Outlook, email sync, sign-in, and networking issues (DNS, VPN) across end-user environments.
• Managed Azure VMs, VNets, subnets, and NSGs; monitored infrastructure health using Azure Monitor.
• Administered client organizations via Intune — device enrollment, configuration and compliance policies, and onboarding/offboarding workflows.
• Handled Identity and Access Management (IAM) for clients using Microsoft Entra ID, including user/group provisioning, role assignments, and access reviews.
• Monitored and maintained Acronis Cyber Protect backups, configured backup policies, and performed data recovery.

Python Developer Intern - ShadowFox Technologies

(2025-01 - 2025-12)

• Developed scripts and REST APIs using Python and Flask for backend logic and JSON-based data processing.
• Collaborated in agile teams, participating in sprint planning and code reviews.

Organizational Consulting Intern - FNP - Gurugram

(2024-07 - 2024-09)

• Supported internal process optimization and cross-functional stakeholder coordination.

Marketing Intern - Open Wings Foundation - Delhi

(2024-01 - 2024-12)

• Created marketing content and analyzed market trends to support campaign planning.

B.Sc. - Computer Science - Delhi University (2023-01 - 2026-12)