Rajitha Jollu
Software Engineer at HCL Technologies
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About
Currently working as a Software Engineer at HCL Technologies from September 12 - till date. Highly motivated IT employee seeking a challenging role that will allow me to utilize my skills and experience to drive my growth. Having a 1.8 years of IT working experience as a ChatBot Developer. Good knowledge in Cognitive implementation, configuration, and Integration. I am a competent, loyal, hard working employee with the ability to achieve tasks when working alone or as a part of a team.
Experience
Software Engineer - HCL Technologies Limited
(2022-09)
Currently working as a Software Engineer with around 1.8 years of Experience in HCL Technologies from Sep 12th, 2022 till date. Project Title: DryIce LUCY. Environment: Windows. Technology: NodeJS. Tools: DryIce Lucy Bot and it's consoles, IBM Watson Assistant, Open whisk functions, adaptive cards, HTML5, CSS. Clients that I worked with Graybar, StateStreet, Ascension.
- To create the dialogue flow and configure the responses (responses can be text, videos, images).
- To train the Variations and Intents that are asked by the users.
- To test the responses. (Currently using Manual(Unit) and Photomatic testing)
- Configuring and integrating the bot according to the customer requirements, not only in English but also in multiple languages. Customizing the features of UI, Designing of SOPs(Textual,Video)
- To provide end user support after Go-live, Analyzing the data from the dashboard and training them accordingly. Resolving the issues and updating the bot according to the usage and analysis.
- To resolve the feedbacks given by the testing team.
- To create the API rules in the open whisk Console and configure the dialogue flow.
- Able to train New Colleagues, juniors, and other teams.
- Working on multiple POC's.
- Able to work on multiple projects simultaneously.
Education
Bachelor of Technology - Electronics and Communication Engineering - Sree Vidyanikethen Engineering college (2019 - 2022)
Diploma - Electronics and Communication Engineering - Sree Vidyanikethen engineering college (2016 - 2019)
School Secondary Certificate - S.P.V.B HIGH SCHOOL (2015 - 2016)
