Rajiv Dwivedi

Retail Store Manager with expertise in retail operations and customer service

Talent

Mumbai, MaharashtraMember since May 24, 2026

Retail Store OperationsP&L ManagementBudgeting & Cost ControlsRetail MarketingLearning & developmentCompetition & BenchmarkingCustomer SatisfactionPeople ManagementInventory ManagementMerchandising StrategiesScheduling & Staffing ManagementVisual Merchandising skillsQuickly responding to customer complaints, requests and commentsBrand Integrity and market awarenessDeveloping customer service procedures, policies & standardsDriving operational, visual and customer service standards in storeCommercial & Business awarenessComprehensive knowledge of all relevant health and safety issuesEffectively maintaining stock levels and ensuring the quality of suppliesAnalyzing and researching trends within the retail sectorManaging stressful situationsAble to tactfully deal with difficult customersEnforcing strict rules and regulations in the workplaceClearly communicating corporate information to staffSelecting, building relationships with and managing suppliersPossessing a professional, focused and understanding attitude towards customersCommitted to continuing education and trainingAble to work closely with other professionals as part of a teamStrong influencing and communication skillsAbility to pick up new skills and knowledge quickly

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Retail Store OperationsP&L ManagementBudgeting & Cost ControlsRetail MarketingLearning & development

About

An ambitious, creative and highly motivated individual, who has a passion for the retail industry and an uncompromising commitment to quality and outstanding customer service. Having a proven track record of maximizing retail sales by providing an enjoyable shopping experience for customers, and a comprehensive management, planning and support service to all retail staff. Able to create a unique experience for customers by giving them easy access and guidance to all store department from beginning to end.

Having a real passion for retailing, with a strong desire to exceed customer expectations. Currently looking for a suitable position with a exciting retailer who promotes from within and rewards achievers.