Rajkumar B

Aspire to be a competent professional and to work in an intellectual environment where I could utilize and update my skills in accordance with the latest trends, which would add value to me and also benefit the firm that I am working in.

Assistant Manager – Branch Development Manager - City Union Bank - Poonamallee

(2025-10 - 2026-04)

• Acquired new Savings and Current Accounts and completed the required account-opening and KYC documentation.
• Conducted daily market activities and field visits for new customer acquisition and business generation.
• Regularly visited companies, shops, businesses and potential customers to identify new business opportunities.
• Approached companies and business owners for loan requirements, generated leads and coordinated with the concerned teams for further processing.

Branch Operations Manager – SM - CSB Bank - Tiruvallur

(2023-01-02 - 2025-09-29)

• Managed client relationships and customer service for retail banking operations.
• Created a customer-focused approach for quick resolution of queries and complaints.
• Monitored dummy, suspense, deferred and accounts payable/receivable accounts, including reconciliation and maintenance of suspense accounts.
• Handled cash transactions, customer transactions and lobby management.
• Managed vault limits and vault custodian responsibilities.
• Monitored and updated the key register.
• Oversaw branch batch opening/closure and reviewed reports such as End of Day (EOD) cash position and instruments issued.
• Monitored LTR and Welcome Calling processes; oversaw locker issuance and operations.
• Managed audit and compliance-related matters.
• Supervised and authorized FDRs, DD/PO, RTGS, NEFT, salary uploads, bulk NEFT, and account/cash transactions, ensuring adherence to norms.
• Ensured timely delivery of Fixed Deposit Receipts, ATM cards, cheque books and net banking passwords.
• Maintained counter stock registers (DD/MC), bulk stock and cheque returns; filed MC/DD stubs and cancelled instruments.
• Maintained records of expense vouchers, vendor payments and reimbursements.
• Cross-sold products and generated customer referrals, strengthening existing relationships.

Teller Authoriser – DM - HDFC Bank - Kelambakkam

(2022-08-08 - 2022-12-28)

Service Delivery Manager – DM - IndusInd Bank - Perungudi

(2022-01-10 - 2022-07-30)

Branch Relationship Manager – DM - Axis Bank - Madurantakam

(2016-11-25 - 2021-10-11)

MCA - SRM Valliammai Engineering College (2012 - 2015)

B.Sc. - Computer Science - Annai Therasa Arts and Science College (2008 - 2011)

HSC - Government Boys' Hr. Sec. School (2008)

SSLC - Government Boys' Hr. Sec. School (2006)