Ramadevi Chatla

To achieve highest performance with ability to handle problems with ease and to adapt to new methodologies by obtaining responsible and growth oriented position.

Billing desk Associate at Reliance Digital Retail Ltd (2020-12)

Commercial at Reliance Digital Retail Ltd (2022-03 – 2023-02)

Customer Relationship Management(CRM) at Reliance Digital Retail Ltd (2023-11 – Present)

• Customer issue clear on time.
• Store Administration Activities like Imprest, finalize the vendors and payment release to the vendor for utilities' process for goods supplying vendors.
• Deposit all the collections (cash and instruments) to the CMS.
• Educate my team with latest offers and schemes like EMI/Promos Etc.
• Process the Financing entries in SAP.
• Daily send Store & DC reports and PI Count doing with respective departments and on a track, Change the SLOC on Daily.
• Posting of Brick PI's, found any difference, compile with DSS & Retalix reports, still difference the escalate to HO and resolve the issue.
• Indenting Stock as per the Requirement for the Store.
• Material Inwards from DC and Vendors done with Micro Check.
• Stock transfer to other stores as per Approval by the SM/CM.
• Materials send to other Stores and DC.
• GRDC Done As per HO, Defective stocks/Trade in Goods/RTV as per the availability of the respective stocks.
• Follow up with the Resq for clearance of Defective Stocks.
• Follow up With the DMs for clearance of Negative Stocks and raise indents if stock is available at DC.
• As of now we are maintaining RSO pendency "0", SO pendency "0", GRN/SIT In/Out Also Nil.
• Maintained all the Records as per Audit requirements as well as HO.

B.tech in IT – JNTU (Telangana, Warangal) (2012)

Intermediate – Kakatiya mahila junior clg (Telangana, Warangal) (2007)

SSC – Preston high school (Telangana, janagom) (2005)