Ramya U

Business-embedded HR leader with 15+ years of experience designing and leading enterprise-wide talent, culture, and L&OD strategies across India. Proven track record of scaling organizations from mid-sized to 1,000+ employee ecosystems while sustaining high-trust, high-performance cultures. Recognized for transforming L&OD into a revenue-generating capability, implementing AI-enabled learning platforms, and building robust succession and leadership pipelines in partnership with CXOs and global stakeholders.

Certified Change Management

Practitioner and Great Place to Work® Architect with deep expertise in talent governance, digital HR, and employee experience.

Lead – Learning & Development, Talent Management & OD at Gennova Biopharmaceuticals Ltd. / Emcure Pharmaceuticals Ltd. (2019-07 – Present)

Lead enterprise capability building, talent strategy, and culture initiatives for Gennova a fast-growing biopharmaceutical organization. Partnered with senior leadership to align talent and culture with business growth and compliance priorities.

• Talent & Succession: Architecting role clarity and talent review processes and digitizing on HRMS (Darwinbox); conducted structured talent reviews for 106 high-potential leaders across 28 departments to strengthen N 2 succession pipelines.
• Culture & Employee Experience: Sustained an 80% Great Place to Work® Trust Index score for 3 consecutive years during scale-up beyond 1,000 employees through targeted culture diagnostics and transformation initiatives, leadership forums, and open-house dialogues across R&D, Manufacturing, and Commercial functions.
• Learning Transformation: Led selection and rollout of an enterprise Learning Experience Platform (LXP), modernizing legacy LMS flows; piloted AI-enabled mentorship with digital Skills Passports in partnership with external learning partners; co-developed AR/VR simulators for critical manufacturing operations to build capabilities for new plant operations.
• Enterprise Skill Architecture: Achieved 100% skill mapping and digitization with proficiency scales across manufacturing plants, R&D, and corporate roles to drive targeted capability building and workforce planning.
• Commercial L&OD: Converted internal L&OD into a profit centre by productizing training capabilities; delivered 2 international capability-building projects with UNOPS and the Ethiopian Ministry of Health, generating ₹1.41 Cr in revenue at 92% gross contribution and winning a Group-Level Circle Award for Entrepreneurship.
• Quality & Compliance Readiness: Established and governed the GXP Academy and GXP Council to align workforce capabilities with global compliance; launched an "All-Time Audit Readiness" academy covering cGMP, QMS, and technical modules ahead of a critical EU regulatory audit.

Licensed Training Consultant & Business Governance Specialist at Dale Carnegie Training India (2015-10 – 2018-10)

• Advised senior leaders and organizations on communication, leadership, and governance frameworks across multiple industries.
• Coached CXOs and senior leadership teams from Fortune 500 clients in BFSI, Automobile, Tech, Aviation, and Government on executive presence, influential communication, and negotiation.
• Designed custom L&OD frameworks, conducted Training Needs Analysis (TNA), and set up regional assessment centres for corporate clients.
• Recognized as a keynote mentor and speaker at CII Indian Women Network WomeNation Summits (2016, 2017).

Team Lead – Corporate Learning & Organisational Development at J.P. Morgan Services India Pvt. Ltd. (2011-09 – 2015-04)

• Managed pan-India learning programs and partnered with HRBPs on workforce analytics and employee lifecycle initiatives.
• Scaled and standardized the New Employee Orientation program across all India business units for contract and permanent hires.
• Built HR analytics dashboards and supported predictive off-boarding analyses in partnership with senior HRBPs.
• Co-created and executed key Corporate L&OD initiatives based on business requirement and delivered modules on Emotional Intelligence and Impactful Communication; contributed to organization-wide D&I initiatives as part of the D&I resource group.

Officer – Global Transaction Services (GTS) Operations at Royal Bank of Scotland (formerly ABN-AMRO Bank N.V.) (2007-08 – 2009-08)

• Promoted from outsourced contractor to permanent Officer within 2 months based on exceptional performance in processing Bank Realisation and Forward Inward Remittance Certificates.
• Managed cross-border export documentation, LC confirmations, and financial realizations for key international corporate accounts.

MBA in HR – St. Aloysius Institute of Management & IT (2009 – 2011)

B. Com in Business Management – Tolani College of Commerce, University of Mumbai (2005 – 2007)