Support Analyst
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Motivated IT professional with 10 years of extensive experience as a Business Analyst and L3 Licensing Support in the Avaya Telecom domain. Proven track record in standardizing and automating processes, optimizing license management, and delivering high-quality software solutions. Strong expertise in requirements gathering, product analysis, configuration management, testing, and production support.
Dedicated to driving efficiency, improving user experiences, and achieving business goals. Excellent communication, team leadership, and problem-solving skills
Total 11 years of experiences in IT industry in Telecom Domain.
In Infovision 6+ years of experiences in support Lead In Infosys 5 years of experience in Techology Specialist
